Customer Relationship Manager Jobs in Mumbai,Navi Mumbai - People Interactive I Pvt Ltd
Job Description
Role-As a Customer Relations Officer you will be responsible to solve queries, complaints of the customers. Help customer to complete the profile
Responsibilities
For Customer Relations Officer the candidate will need to:
Responsibilities
For Customer Relations Officer the candidate will need to:
1. Calling out customer and helping them complete their profile
2. Help in resolving customer queries
3. Interact with customers by phone, e-mail and online chat
4. Calling up members and explaining the benefits of Shaadi.com product and services
Requirements
1. Min Qualification - HSC
2. Strong verbal and written communication skills
3. Passionate and self-driven
4. Strong integrity and work ethics
5. Well versed with computers
6. Prior experience in Customer service or Customer Facing job will be an added advantage
7. Flexible with Shifts (for a female its Day Shift)
Good to have
1. Fluency with general desktop productivity software
Good to have
1. Fluency with general desktop productivity software
2. Fluency in regional language
3. Desired typing speed above 30 words per minute
Job Particulars
Who can apply Freshers
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id747504
Job Category BSc/BCA/BBM , Tech Support
Locality Address
State Maharashtra
Country India
About Company
The company pioneered online matrimonials when it launched in 1996 and continues to lead the exciting matrimony category after more than 16 years. The service has touched the lives of 20 million people globally and helped over 2 million people find their matches. Amongst many other awards, Shaadi.com has been recognized as the Most Trusted Matrimonial site and is amongst the world’s 50 Most Innovative Companies, alongside companies such as Apple, Google, Facebook and Amazon. Shaadi.com has also been recognized as the world’s most engaging brand on Facebook.
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