Customer Relationship Manager Jobs in Mumbai - SWEET HOMEZ REALTY INFRAHEIGHTS PVT LTD
Job Description
- Manage large amounts of incoming calls
- Identify and assess customers’ needs to achieve satisfaction
- Build sustainable relationships and trust with customer accounts through open and interactive communication
- Provide accurate, valid and complete information by using the right methods/tools
- Analyzing customer needs and recommending products based on those needs.
- Meet personal/customer service team sales targets and call handling quotas
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution keep records of customer
- interactions, process customer accounts and file documents
- Follow communication procedures, guidelines and policies
- Take the extra mile to engage customers
Required skills:
- Good typing Speed.
- Good Communication Skill.
- Basic Computer Skills
- Discipline, Positive Attitude & Punctuality
Job Particulars
Education MBA/PGDM
Who can apply Freshers
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id1248560
Job Category MBA , Tech Support
Locality Address Churchgate , Wadala , Mumbai-Others
State Maharashtra
Country India
About Company
THE COMAPNY IS IN TO CONSULTANCY AND WELTH AND PROPERTY MANAGEMENT SERVICES WHERE WE PROMOTE BIG BRAND PRODUCTS AND SELL THEIR PRODUCTS TO OUR CLIENTS ,END USERS AND INVESTORS WE TAKE CARE OF THE CUSTOMERS NEED AND THEIR DIFFERENT PROPERTY NEEDS WE DO PROMOTION FOR BIG BRANDS AND LOOK AFTER BIG HNI CLIENTS AND DIFFERENT MARKETING NEEDS
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