Customer Relationship Manager Jobs in Pune - I Soft Solutions
Customer Relationship Manager
Job Description
- Building positive relationships with customers
- Assisting with generating new business
- Identifying opportunities for greater profits
- Understand customer needs and develop plans to address them
- Identify key staff in client companies to cultivate profitable relationships
- Resolve customer complaints quickly and effectively
- Forward upselling and cross-selling opportunities to the sales team
- Promote high-quality sales, supply and customer service processes
- Aim to preserve customers and renew contracts
- Approach potential customers to establish relationships
- Gain solid knowledge of competitors
- Knowledge of customer relationship management (CRM) practices
- Experience in sales or customer service is preferred
- Problem-solving attitude
- Excellent communication skills
- Aptitude for fostering positive relationships
- Teamwork and leadership skills
- Customer-oriented mindset
- BSc/BA in Business Administration or similar field
Job Particulars
About Company
i-softsolutions is an e-commerce website headquartered at Pune, India.
i-softsolutions was founded by NEW YUG EDUSOFT PVT. LTD. in 2013.i-softsolutions provides services aimed towards transfer fast, easy and efficient mobile payment solutions.
i-softsolutions provides with the all mobile operators in all states in India for prepaid mobile, DTH, and Datacard recharges
and postpaid mobile, landline, and Datacard bill payment.i-softsolutions provides safe, robust and reliable mobile payment services, to facilitate instant and simple on-line recharge.
As the fastest growing market of its kind within the world, India's mobile phone / recharge business is a hotbed of
opportunities. i-softsolutions is an effort to harness this very power and growth of the country's mobile phone industry
to introduce the concept. To save you from carrying wads of cash and a range mobile phones,
i-softsolutions puts all the facility right into the web-page or single mobile phone.At i-softsolutions , we believe that combining technology with our daily life is a necessity. Our ideologies to make
transactions simple, efficient and quick, forms the backbone of our organization.We focus on distributors as they form an interactive platform for customers and are intimately aware of customer- needs and wants.