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Customer Relationship Officer Jobs in Gurgaon,Lucknow,Delhi - Bhatnagaradvisors

Customer Relationship Officer
Bhatnagaradvisors
Delhi(Alaknanda , Anand Vihar , Aurobindo Marg , Bhikaji Cama Place , Chanakyapuri ), Gurgaon, Lucknow
12000 - 18000 Monthly
Bhatnagaradvisors
Last Date 21 Dec 2020
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Bhatnagaradvisors - Job Details

Date of posting: 22 Oct 20
This is a unique opportunity to work in the areas of Customer experience as well as Sales. The role exists:

·         To create excellence in every customer moment& win them over as “friends for life”.

·         Serve our friends with simple and transparent digital experiences leading to warm & personalized outcomes.

·         Deliver defect free resolutions with speed and honestyAND explore life enriching experiences to GROW products and services for our friends and their families

Deliverables (key responsibilities)
Customer Service

Responsible for resolving product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; following up to ensure resolution
Generate Sales leads 

·         Responsible for driving sales for various Airtel Plans, Plan upgrades & Products including my Airtel APP, WYNK, Airtel TV etc. for new & existing Airtel customers.

·         Deliver on all agreed KPIs with adherence to pre-defined Scope of Plan to run store operations smoothly.

Compliance

·         Ensure compliance with policies and procedures& expected code of conduct.

·         Ensure completion of store operational requirements

Demonstrate (Key competencies)
-          Persuasive Communication Skills

-          Service & Sales orientation

-          Digital Savvy

-          Analytical Thinking

-          Empathy

Skills Required
-          Enthusiastic, friendly and energetic with a genuine desire to provide outstanding service to the customers.
-          Should be able to manage sales, service & operations at the same time.
-          Ability to connect, provide innovative solutions, and create an environment where all can succeed.
-          Must be digital savvy, comfortable in handling customer journey on digital stores.
Educational Level Must have:
Graduation is a must
MBA (Preferred)
Working Experience
Must have: Minimum 1-2 years of Retail experience

Job Summary

Job Type : Full Time
Job Category : Diploma,Tech Support
Hiring Process : Face to Face Interview
Who can apply : Freshers

About Bhatnagaradvisors

Bhatnagaradvisors
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This posting is done directly & exclusively on Freshersworld.com. We do not entertain any unsolicited calls or enquiries from any consultants, other portals or TPOs. Notice: This recruitment is FREE. if the recruiter charges any fees, please write us info@freshersworld.com
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Bhatnagaradvisors recruiting Customer Relationship Officer candidates nearby Delhi(Alaknanda , Anand Vihar , Aurobindo Marg , Bhikaji Cama Place , Chanakyapuri ), Gurgaon, Lucknow.Bhatnagaradvisors vacancies for Customer Relationship Officer is recruited through Written-test, Face to Face Interview etc.
Bhatnagaradvisors Company recruits a lot of candidates every year based on the skills . The candidates with M.Com, BBA/BBM, MA, BSc, BCA, BSW, BEd, MEd, 12th Pass (HSE), Vocational Training, PG Diploma, MSc, Certificate Course (ITI), M Phil / Ph.D, Diploma, B.Com, BFA, MCA are selected to full fill the vacancies in Customer Service / Tech Support job field. The candidates nearby Delhi(Alaknanda , Anand Vihar , Aurobindo Marg , Bhikaji Cama Place , Chanakyapuri ), Gurgaon, Lucknow can apply for Customer Relationship Officer position in Bhatnagaradvisors. All candidates should have a degree or post-graduation in the required field based on the requirement mentioned. The jobs are available in Full Time basis. When it comes to the Bhatnagaradvisors recruitment, candidates are mostly chosen for the department of Customer Service / Tech Support . To learn more about the current jobs and other details, it is better to go through official site of Bhatnagaradvisors and Freshersworld. Find the latest jobs near you and near your home. So, that you don’t need to relocate. The Freshersworld is a leading employment portal that researches the official site of Bhatnagaradvisors and provides all the details about the current vacancies, the application process, selection process, interview test details, important dates and other information. Search and apply for the top job positions in Bhatnagaradvisors and near your city and get a secured career.