Customer Relationship Officer Jobs in Perambalur - Arsya Training and Placement Services
Job Description
Customer Relationship Officers handle the concerns of the people who buy their company’s products or services.
They work to rectify issues experienced by individual customers as well as aim to improve the organization’s overall customer satisfaction ratings.
Those interested in a career as a Customer Relationship Officer should like to interact with people in various ways.
Those interested in a career as a Customer Relationship Officer should like to interact with people in various ways.
For instance, Customer Relationship Officers for a bank may email existing clients to make them aware of new services or handle the phone call of someone experiencing a problem with his account.
They may also greet people on the bank’s main floor to obtain a sense of their satisfaction with tellers and other personnel or make a presentation to a community group about the bank’s initiatives.
Duties and Responsibilities :
To accomplish their goal of building customer satisfaction and loyalty, Customer Relationship Officers perform a variety of tasks. Among the primary ones we identified from our analysis of job listings are:
Communicating within the Company :
Customer Relationship Officers often act as a liaison between customer service and other departments, especially sales.
Duties and Responsibilities :
To accomplish their goal of building customer satisfaction and loyalty, Customer Relationship Officers perform a variety of tasks. Among the primary ones we identified from our analysis of job listings are:
Communicating within the Company :
Customer Relationship Officers often act as a liaison between customer service and other departments, especially sales.
They bring a specific complaint from a customer to the attention of someone who can resolve the situation
They also may pass along general feedback they are hearing from customers in order to help build a better product or develop a new service.
Public Relations :
Customer Relationship Officers build connections on behalf of the company.
Public Relations :
Customer Relationship Officers build connections on behalf of the company.
They may call existing clients to ensure their satisfaction, network within the community to identify prospective customers and contribute to the organization’s marketing campaigns.
Skills :
Customer Relationship Officers are excellent communicators with great interpersonal skills. They must successfully balance the needs of customers with the best interests of the company.
Skills :
Customer Relationship Officers are excellent communicators with great interpersonal skills. They must successfully balance the needs of customers with the best interests of the company.
Job Particulars
Who can apply Freshers
Hiring Process Face to Face Interview, Telephonic Interview
Employment TypeFull Time
Job Id1107354
Job Category BSc/BCA/BBM , Tech Support
Locality Address
State Tamil Nadu
Country India
About Company
Successfully placed 200+ candidates in Banking and NBFC, Insurance and bank assurance with proper training & Placement in on roll jobs over a period of 2 years.
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