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Customer Relationship Operations Executive jobs - Mumbai - Dr. Vaidya's: New Age Ayurveda - 1 to 3 years of experience - 19 July 2019

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Customer Relationship Operations Executive

Dr. Vaidya's: New Age Ayurveda
experience-icon 1 to 3 Years
salary-icon 15000 - 30000 Monthly
Expired

Posted: 19 Jul 19

Job Description

  • Answer calls professionally to provide information about products and services, take/ cancel orders, or obtain details of complaints.
  • Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken.
  • Process orders, forms and applications.Follow up to ensure that appropriate actions were taken on customers' requests.
  • Refer unresolved customer grievances or special requests to designated departments for further investigation
  • Maintain Customer Database and data management
  • Ensure operational assistance by supervising order packaging
  • Dealing with third-party platforms to ensure stock levels are maintained
  • Manage whatsapp queries and process orders
  • Daily, Weekly and Monthly Reporting

Job Particulars

Who can apply Experienced (1 to 3 Years)
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id655813
Job Category
Locality Address
Country India

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