Customer Representative Jobs in Pune - GoMechanic
Job Description
Customer Representative
GM019
Experience: 1-2 Years experience
Location: Delhi NCR, Mumbai, Pune, Bengaluru, Hyderabad
Roles and Responsibility:
- Scheduling and Arranging appointment with the customers/clients (Retail & B2B)
- Reception and Job Order creation
- Co-ordinate between the customer & garage
- Check repairs and execution of ongoing work with garages
- Quality control and preparation for vehicle delivery
- Vehicle on time delivery and billing to customer
- Planning of Existing and new customer acquisition planning to improve market share and improve overall customer satisfaction
- Customer Satisfaction and Complaint Management
- Process implementation for cost control
Requirements:
- 1-2 years of experience in after sales service
- Degree/Diploma in Automobile Engineering
- Good communication skills
- Knowledge of Automobile Service Industry
- Experience of handling at least 30-35 cars at one time
Job Particulars
Education Diploma, Any Graduate
Who can apply Experienced (1 to 2 Years)
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id689555
Job Category Diploma , 1 to 3 Yr Exp , Tech Support
Locality Address
State Maharashtra
Country India
About Company
GoMechanic aims to be the best of both worlds - Reliable and Cost-effective Car Services. A brainchild of two IIM-A graduates; Kushal Karwa and Amit Bhasin, GoMechanic is a network of technology-enabled car service centres, offering a seamless car service experience at the convenience of a tap. With our highly skilled technicians, manufacturer recommended procedures and the promise of genuine spare parts we are your best bet.
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