Customer Service Agent Jobs in Kolkata - Brand Midas
Customer Service Agent
Job Description
Role: Customer Service Agent
Experience: Freshers preferred, 0 to 2 years experience.
Age:18 to 23 years
Eligibility:
- Pass Certificate in 10+2 / HSC / Intermediate / Diploma in any branch
Profile:
- Fluency in English and any one regional language
- Ability to hold conversations in English for a long duration.
- Pleasing , and courteous personality
- Ability to apply learning in real life situations
- A focused attitude towards learning and self-improvement
- Ability to work effectively as a team member
Role:
- Engage positively with prospective and existing customers
- Deliver services to agreed quality standards
- Represent the brand, attend queries and offer clarifications
- Report work and special assignments to the manager
- Assist in implementation of service improvements
- Improve competencies to take on higher responsibilities
Job Particulars
About Company
About the company
Started by industry veterans, Brand Midas is an Aviation Support Services Company, headquartered in Chennai. They operate across all major airports in India. Brand Midas currently provides niche survey services catering to marquee clients at airports in India, providing valuable insights into their Services & Products making them a force to reckon with in the aviation industry.