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Customer Service Associate Jobs in Bangalore - Conneqt Business Solutions

Customer Service Associate

Conneqt Business Solutions
experience-icon 0 Years
salary-icon 12000 - 15000 Monthly
qualification-icon 12th Pass (HSE), Any Graduate
Expired

Posted: 16 Jan 20

Job Description

Job Purpose:

To Answer queries/resolve problems of customers through Inbound.

Attend Inbound & Outbound calls, sometime respond through email and chat to customers.

Provide correct and quality information to customers on every call, promote good listening and English grammar skills.

Eligibility Criteria:

speak, read & Write English & Kannada or English & Telugu

Able to communicate confidently and politely, with good speaking skills.

Awareness on Credit cards.

Detailed knowledge of intricacies of Banks products and how they compare against competitors.

Good typing skills (Quality & Speed)

Ability to handle telephonic conversations

Good Listening & Comprehension skills

Should be flexible to work in 24/7 shift

Job Particulars

Education 12th Pass (HSE), Any Graduate
Who can apply Freshers
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id827347
Job Category Tech Support
Locality Address MG Road
Country India

About Company

Conneqt Business Solutions is a subsidiary of Quess Corp., India’s leading business services provider. Quess is committed to providing a world-class customer experience while continuously working towards creating better lives.. 

As one of the leading business process services companies, it is this very ethos that we strive to live up to, each day.

The world is changing at a pace never seen before. Today, technology delights us as much as it confounds us. Innovative products amaze us as much as they frustrate us. The ever-increasing range and nature of services add great value to our lives, but it gets equally challenging to manage and stay up-to-date with them.

We work closely with our clients to understand their businesses, products and services – and leverage this understanding to help them deliver greater value to their customers. Be it in terms of constantly reengineering their customer-connect processes, supporting their expansion plans with our extensive delivery footprint, launching products at a pace faster than ever – while never letting customer satisfaction drop, being there for their customers 24x7, extending citizen services at a scale never seen before, or, boosting collections through a mix of persistence, process and technology, Conneqt Business Solutions has time and time again delivered on the diverse expectations of its clients.

At Conneqt Business Solutions, we value and respect our client’s business and brand, as much as we value our own. We see every customer interaction as an opportunity to represent our client’s brand with pride, enhance the client’s value in their customer’s lives, and ultimately, shape a world where customers and businesses trust one another, see long-term value in the association, and support each other’s ambitions and aspirations.
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