Customer Service Associate Jobs in Bangalore - SYROW
Customer Service Associate
Job Description
· Excellent communication skills in English, Hindi
· Answering premium customer queries via Voice/ Chat channel.
· Establish relationship and trust with customer by ensuring qualitative service.
· Delivering a comprehensive service to enquiring customers.
· Possibly delegating certain customer enquiries to specific teams.
· Managing a large number of incoming calls and emails.
· Managing customers’ accounts.
· Keeping a record of customer interaction and details of actions taken.