customer service associate Jobs in Chandigarh - TECH MAHINDRA LIMITED
customer service associate
Not disclosed 
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Job Description
Tech Mahindra - Chandigarh is hiring for Telecom Voice and Backend Process.
Designation : Customer Service Associate
Qualification Required : Graduate / Post Graduate / Under-Graduate
Experience Required : 0 - 2 Years
Skills Required : Good Communication skills and basic computer knowledge
Plot No. 23, IT Park, Chandigarh
Interview Time : 10 AM - 4 PM from Monday to Saturday
Responsibilities and Duties
Job Roles & Responsibilities :
1) Answer calls/emails professionally to provide information about products and services, take/cancel orders or obtain details of complaints.
2) Keep records of customer interactions, details of inquiries, complaints and comments as well as actions taken.
3) Process orders, forms and applications.
4) Follow up to ensure that appropriate actions were taken on customers' requests.
5) Refer unresolved customer grievances or special requests to designated departments for further investigation.
Contact Person : Mohit Mandyal Contact Number
Job Particulars
About Company
