Customer Service Associate Jobs in Delhi - Anokherang
Customer Service Associate
Job Description
Job Summary
Managing the entire Customer LifeCycle at anokherang
Responsibilities and Duties
Managing the entire Customer LifeCycle -
- From Prospecting, Order Confirmation, Order Dispatch
- Monitoring and Following up Abandoned Carts
- Follow-Up on RTOs
- Post Delivery Feedback
- Customer Query resolution via the various communication channels
- Follow-up with Delivery Partners
- Liaising with the 3rd Party Vendors
Required Experience, Skills and Qualifications
Graduate with Excellent English Spoken and Written Skills