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Customer Service Associate Jobs in Delhi,Ghaziabad,Noida - Euraco Technologies Pvt. Ltd.

Customer Service Associate

Euraco Technologies Pvt. Ltd.
experience-icon 0 Years
salary-icon 10000 - 25000 Monthly
Expired

Posted: 24 Jul 18

Job Description

Euraco Group is an international ECommerce Retail and Distribution Group which is currently catering to US and UK market.
We are hiring CUSTOMER SERVICE ASSOCIATE for non technical and non voice process.
Job Description :
  • We are looking for customer care associate with excellent verbal and written customer service and communication skills. 
  • The process is non-voice, non-technical and require candidates to reply customer query through emails only. 
  • The customer care associate will be responsible for providing timely and accurate support to customers on the Amazon , Ebay and other platform about the status of their Orders. 
  • A customer care associate is expected to address customers regarding sales issues and contribute to a team environment, all while adhering to service level agreements for email cases.

Basic Qualification/ Knowledge and Skills

  • Excellent Communication Skills (written and spoken) required
  • Education: High school and Above
  • 1 year experience within a customer service environment. Freshers also Welcome
  • Computer proficiency require : Computers & Internet savvy .
  • Desired skill-sets include MS Office Application Excel and Internet Explorer / Mozilla Firefox.

Working Days and Hours

  • This position requires 6 days work per Week ( fixed timings 9:30 AM to 6:30 PM ). 
  • Candidates are allowed to work 1 day / week from home. Weekoff are on rotational and not fixed.
  • Job Type: Full-time

Job Particulars

Education B.Com, BA
Who can apply Freshers
Hiring Process Written-test, Face to Face Interview, Telephonic Interview
Employment TypeFull Time
Job Id452702
Job Category Tech Support
Locality Address
Country India

About Company

Euraco Group is an international ECommerce Retail and Distribution Group which is currently catering to US and UK market.

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