Customer Service Associate Jobs in Durgapur,Kolkata - Sky oint

Timings: 9 AM to 6 PM
Age Limit: Max. 35 Years
Joining Bonus will be provided
English, Hindi, bengali (required)
English, Hindi, bengali (required)
Languages: English and Hindi are mandatory. Any additional regional language (fluent) will be a plus point.
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**Please don't waste your time applying if you don't know English and Hindi**
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Responsibilities and Duties

• Maintaining a positive, empathetic and professional attitude toward customers at all times.
• Responding promptly to customer inquiries.
• Communicating with customers through various channels.
• Acknowledging and resolving customer complaints.
• Knowing our products inside and out so that you can answer questions.
• Processing orders, forms, applications, and requests.
• Keeping records of customer interactions, transactions, comments and complaints.
• Communicating and coordinating with colleagues as necessary.
• Providing feedback on the efficiency of the customer service process.
• Managing a team of junior customer service representatives.
• Ensure customer satisfaction and provide professional customer support.

Key Skills
Any degree, 12th Pass, Freshers, Dropout, Customer Service, Call Center, Customer Care, Customer Relation
Required Experience and Qualifications

• Freshers are most welcome
• 12th, Graduate, post graduate can apply

This job is also searched as Customer Service Representative, Customer Support Representative, Customer Care Specialist, Customer Relations Representative, BPO Executive, Call Center Representative, Support Associate, Customer Success Manager, Customer Service Manager, Inbound Customer Support Representative, BPO, BPO Non Voice, Call Center, Day Shift Bangalore, Day Shift BPO, Freshers call center, New Graduate, Call center Fresher, Technical Support, Call Center Executive
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Benefits

• Joining Bonus
• Provident Fund
• Employee Insurance Scheme
• Excellent place for freshers
• Guiding Mentors
• Dynamic Work environment
• Modern Workplace
• Competitive Salary
• Latest Technology
• Chance to work in a listed company
• Statutory Bonus
• Frequent Social events
• Holidays
• Team Parties
• Friendly Workplace
• Gratuity
• Good work-life balance
• Excellent growth opportunity
• Employee friendly work culture
• Rewards and Recognition

Job Type: Full-time

Salary: ₹17,000.00 to ₹20,000.00 /month

Language:

• Fluent Telugu (Preferred)
• Fluent English (Preferred)
• Fluent Hindi (Preferred)

Benefits:

• Flexible work hours
• Education assistance
• Joining bonus

Training provided:

• Yes - Training provided

Industry:

• Customer Service