Customer Service Associate Jobs in Gwalior - Cinepolis
Customer Service Associate
Cinepolis
Expired
Posted: 03 Feb 20
Job Description
Job Profile • Selling movie tickets at Box Office• Selling F&B products at Concessions and Coffee Tree
• Enrolling customers in Club Cinepolis Memberships
• Checking the tickets and usher customers in the Auditorium
• Doing PRP (Pre Rush Preparation) before shift and interval starts
• Taking F&B orders from customers in Audi and serving on Seat
• Handling routine queries from customers and guiding them properly
• Escalating/informing any critical customer concern to supervisors
• Delivering excellent customer service
• Following the operations processes as per company standards
• Picking up Trays from Auditorium after the shows
• Cleaning the Trays and other Equipments at the end of the shift
• Doing deep cleaning of all areas of F&B Operations
• Cleaning the Counter and Serving areas to maintain cleanliness and hygiene at all times as per the company standards
• Enrolling customers in Club Cinepolis Memberships
• Checking the tickets and usher customers in the Auditorium
• Doing PRP (Pre Rush Preparation) before shift and interval starts
• Taking F&B orders from customers in Audi and serving on Seat
• Handling routine queries from customers and guiding them properly
• Escalating/informing any critical customer concern to supervisors
• Delivering excellent customer service
• Following the operations processes as per company standards
• Picking up Trays from Auditorium after the shows
• Cleaning the Trays and other Equipments at the end of the shift
• Doing deep cleaning of all areas of F&B Operations
• Cleaning the Counter and Serving areas to maintain cleanliness and hygiene at all times as per the company standards
Job Particulars
Education B.Com, BA, BCA, 12th Pass (HSE)
Who can apply Freshers
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id849685
Job Category BSc/BCA/BBM , Tech Support
Locality Address
State Madhya Pradesh
Country India
About Company
Cinepolis
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