Customer Service Associate Jobs in Hyderabad - Aries Consultancy India Pvt. Ltd.
Customer Service Associate
Aries Consultancy India Pvt. Ltd.
Expired
Posted: 22 Apr 20
Job Description
- Manage large amounts of incoming calls
- Identify and assess customers’ needs to achieve satisfaction
- Build sustainable relationships and trust with customer accounts through open and interactive communication
- Provide accurate, valid and complete information by using the right methods/tools
- Analyzing customer needs and recommending products based on those needs.
- Meet personal/customer service team sales targets and call handling quotas
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution Keep records of customer
- interactions, process customer accounts and file documents
- Follow communication procedures, guidelines and policies
- Take the extra mile to engage customers
Required skills:
- Good typing Speed.
- Good Communication Skill.
- Basic Computer Skills
- Discipline, Positive Attitude & Punctuality
Requirements:
* Should have Laptop/Desktop
* Internet connection (Broadband)
* Only Experienced (No Freshers)
Job Particulars
Education 12th Pass (HSE), Other Graduate
Who can apply Freshers
Hiring Process Telephonic Interview
Employment TypeFull Time
Job Id917403
Job Category Tech Support
Locality Address Kukatpally
State Telangana
Country India
About Company
Aries Consultancy India Pvt. Ltd.
Jobs By Location
Hyderabad
Mumbai
Ahmedabad
Gurgaon
Noida
Kolkata
Delhi
Pune
Bangalore
Chennai
Others also searched for
Job & career videos Subscribe
