Customer Service Associate Jobs in Mumbai - Anema Software Inc
Job Description
Explain the Service Desk procedures and processes to users.
Ensure prompt and effective customer service is provided to users.
Offer software support as necessary.
Monitor call handling timing.
Respond to emails and incoming calls and solve queries.
Solve various technical escalated issues single handedly.
Take an overview of service desk calls, response times and customer satisfaction.
Understand and assist in compliance with software license requirements.
Develop an effective and fast complaint handling process.
Job Particulars
Education B.Arch, B.Com, BCA, BSc, 12th Pass (HSE)
Who can apply Freshers
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id812682
Job Category BSc/BCA/BBM , Tech Support
Locality Address
State Maharashtra
Country India
About Company
We are a Software company started in 2011, providing Software as a service, Software Development, Internet Marketing and other IT related Services.
Jobs By Location
Mumbai
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