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Customer Service Associate Jobs in Mumbai - Cactus Communications Pvt. Ltd.

Customer Service Associate
Cactus Communications Pvt. Ltd.
Any Graduate, Any Post Graduate
1 to 2 Years
Customer Service Associate Jobs in Mumbai - Cactus Communications Pvt. Ltd.
Last Date 17 Dec 2019
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Cactus Communications Pvt. Ltd. - Job Details

Date of posting: 18 Oct 19
Customer Service Associate

Job location:
Mumbai, India

Responsibilities: 
  • Respond to Korean customer queries over email/chat/phone
  • Understand customer needs and requirements over email/chat/phone
  • Convert new and prospect customers into fans of our services by giving them the best suited price /service/delivery options in the first go
  • Ensure repeat and loyal customers stay loyal by providing a superlative customer service experience
  • Be the voice of the customer for internal teams and go the extra mile to delight customers so that they come back and prefer our brand over competition
  • Maintain fast response times and adhere to SLAs, while maintaining with zero errors in processes

Required skills & traits:
  • Bachelor’s degree in any subject
  • Native level written and spoken Korean language skills
  • Good English speaking, writing and comprehension skills
  • Very strong customer focus and a customer first approach
  • Ability to multi-task and manage stress
  • Positive, passionate, open and keen to learn

Preferred skills & traits:
  • 1- 2 years’ previous experience in a customer service or related role is preferred (Fresh graduates are welcome)
  • Tech-savvy, comfortable with social media platforms and using technology to get daily tasks done
  • Like to travel, meet and make friends from different cultures
  • Contribute to your team’s success, work well in a team

Job Summary

Job Type : Full Time
Job Category : 1 to 3 Yr Exp,Tech Support
Hiring Process : Face to Face Interview
Who can apply : Experienced (1 to 2 Years)

About Cactus Communications Pvt. Ltd.

At CACTUS, we believe in living up to our core values. Over the years, our efforts to achieve excellence at everything have been recognized. We are equally proud of each of these accomplishments and look forward to humbly embracing any others that might come our way in the future.
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This posting is done directly & exclusively on Freshersworld.com. We do not entertain any unsolicited calls or enquiries from any consultants, other portals or TPOs. Notice: This recruitment is FREE. if the recruiter charges any fees, please write us info@freshersworld.com
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Cactus Communications Pvt. Ltd. recruiting Customer Service Associate Experienced(1 to 2 Years) candidates candidates nearby Mumbai.Cactus Communications Pvt. Ltd. vacancies for Customer Service Associate is recruited through Written-test, Face to Face Interview etc.
Cactus Communications Pvt. Ltd. Company recruits a lot of Experienced(1 to 2 Years) candidates candidates every year based on the skills BPO, Customer Service, English Speaking, International BPO, Voice Support. The candidates with Any Graduate, Any Post Graduate are selected to full fill the vacancies in Customer Service / Tech Support job field. The candidates nearby Mumbai can apply for Customer Service Associate position in Cactus Communications Pvt. Ltd.. All candidates should have a degree or post-graduation in the required field based on the requirement mentioned. The jobs are available in Full Time basis. When it comes to the Cactus Communications Pvt. Ltd. recruitment, candidates are mostly chosen for the department of Customer Service / Tech Support . To learn more about the current jobs and other details, it is better to go through official site of Cactus Communications Pvt. Ltd. and Freshersworld. Find the latest jobs near you and near your home. So, that you don’t need to relocate. The Freshersworld is a leading employment portal that researches the official site of Cactus Communications Pvt. Ltd. and provides all the details about the current vacancies, the application process, selection process, interview test details, important dates and other information. Search and apply for the top job positions in Cactus Communications Pvt. Ltd. and near your city and get a secured career.