Customer Service Associate Jobs in Mumbai - Treasure global business ventures pvt ltd
Job Description
Job Description:
The candidate will be responsible to engage with HNI and NRI customers who are looking to buy Premium property in and around Mumbai with the ticket size upwards Rs.2.5 Crore. She will be responsible to understand the requirement of customers and fix a meeting for our Sales Team with them.
Roles and Responsibility:
1. New lead generation for creating pipeline of prospective HNI and NRI customers.
2. Understand the requirement and fix meetings with prospective HNI / NRI customers to present premium and luxurious projects in and around Mumbai, following up the sales proposals and deliver monthly precise and up to date sales reports.
3. Enhance Product knowledge by market research for better deliverable.
4. Responsible for MIS, monitoring all documentation, agreements and registrations as well as monitoring payments.
5. Ensure uniform customer experience through standardized processes and handhold the customer through the post sales process upto possession.
6. To lead and implement customer delight initiatives e.g. welcome kits for new customers, prompt allotment letters
Job Particulars
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