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Customer Service Associate Jobs in Pune - TECH MAHINDRA LIMITED

Customer Service Associate

TECH MAHINDRA LIMITED
experience-icon 1 to 3 Years
salary-icon 150000 - 250000 Yearly
qualification-icon Other Course
Expired

Posted: 06 Mar 20

Job Description

Tech Mahindra BPS - Pune is hiring for Premium Telecom Domain for Backend/Email Process 

Designation : Customer Service Associate

Qualification Required : Graduate

Experience Required : 1 Year BPO Exp

Salary : Best in industry with 10K Bonus

Skills Required : Good Communication skills and basic computer knowledge

Job Roles & Responsibilities :

1) Emails process, professionally to provide information about products and services, take/cancel orders or obtain details of complaints.
2) Keep records of customer interactions, details of inquiries, complaints and comments as well as actions taken.
3) Process orders, forms and applications.
4) Follow up to ensure that appropriate actions were taken on customers' requests.
5) Refer unresolved customer grievances or special requests to designated departments for further investigation.


Education
  • UG :
  • B.Com in Commerce, Any Graduate in Any Specialization
  • PG :
  • Post Graduation Not Required, Any Postgraduate in Any Specialization
  • Doctorate :
  • Any Doctorate in Any Specialization, Doctorate Not Required

Job Particulars

Education Other Course
Who can apply Experienced (1 to 3 Years)
Hiring Process Walk - In
Employment TypeFull Time
Job Id882029
Locality Address
Country India

About Company

TECH MAHINDRA LIMITED
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