Customer Service Associate Jobs in Pune - TECH MAHINDRA LIMITED
Customer Service Associate
TECH MAHINDRA LIMITED
Expired
Posted: 06 Mar 20
Job Description
Tech Mahindra BPS - Pune is hiring for Premium Telecom Domain for Backend/Email Process
Designation : Customer Service Associate
Qualification Required : Graduate
Experience Required : 1 Year BPO Exp
Salary : Best in industry with 10K Bonus
Skills Required : Good Communication skills and basic computer knowledge
Job Roles & Responsibilities :
1) Emails process, professionally to provide information about products and services, take/cancel orders or obtain details of complaints.
2) Keep records of customer interactions, details of inquiries, complaints and comments as well as actions taken.
3) Process orders, forms and applications.
4) Follow up to ensure that appropriate actions were taken on customers' requests.
5) Refer unresolved customer grievances or special requests to designated departments for further investigation.
Education
- UG : B.Com in Commerce, Any Graduate in Any Specialization
- PG : Post Graduation Not Required, Any Postgraduate in Any Specialization
- Doctorate : Any Doctorate in Any Specialization, Doctorate Not Required
Job Particulars
Education Other Course
Who can apply Experienced (1 to 3 Years)
Hiring Process Walk - In
Employment TypeFull Time
Job Id882029
Job Category Walkin , Tech Support
Locality Address
State Maharashtra
Country India
About Company
TECH MAHINDRA LIMITED
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