Customer Service Associate jobs - Noida - Ruhcom Enterprises Pvt Ltd - 2 to 4 years of experience - 22 July 2019

FEATURED JOB

Customer Service Associate

Ruhcom Enterprises Pvt Ltd

2 to 4 Years

12000 - 30000 Monthly

Expired

Posted: 22 Jul 19

Job Description

Responsibilities and Duties
The ideal candidate should have 2-4 years of customer service and/or sales experience in learning and education space.

You would be expected to:

Customer Service : Handling customer calls (students, parents, instructors, institutes etc) and resolve their queries quickly and efficiently. Conduct brief online demo sessions of the website and the service.
Counseling and Sales : Following up on leads generated by marketing team to understand their requirements, advise them appropriate instructors/courses and help them to join. Coordinate demo sessions between instructor and student wherever needed.

Key Skills
Excel, Whatsapp, Internet Research, Google Docs, Sales, Customer Service
Required Experience and Qualifications

Basic IT skills including Excel, Google Drive, Whatsapp and Internet browsing skills
Pleasing interaction over phone
Should possess good inter-personal, communication and presentation skills