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Customer Service Associate Jobs Opening in Black And White Business Solutions at Bommanahalli, BTM, CV Raman Nagar, Bangalore

Customer Service Associate

Black And White Business Solutions
Expired

Posted: 28 Sep 22

Job Description

 
HIRING FOR CUSTOMER SERVICE ASSOCIATE 

Designation - Customer Service Associate

Responsibilities:
Attending training sessions to grow knowledge of products and to develop customer service skills.
Resolving phone, walk-in, mail, fax, and email customer inquiries.
Processing and logging incoming calls into the CRM system.
Identifying customer needs.
Forwarding and escalating inquiries to relevant individuals and departments.
Contacting customers to give them accurate feedback on the progress of their inquiries.
Providing outstanding customer service.
Updating customer information as required.
Maintaining confidentiality of information.
Performing other duties as the need arises.
 

Salary up to 16 - 25k CTC

Shift:- US Shift

Requirements:-
1) Should be fluent in English
2) Should be able to read, write and understand English.

 

Skillset:- 
  • Good Communication Skills (written & verbal)


Work from Office

Location - Bangalore

 

 

More information about this Customer Service Associate Job

Please go through the below FAQs to get all answers related to the given Customer Service Associate job

  1. What are the job requirements to apply for this Customer Service Associate job position?
    • Ans: A candidate must have a minimum of 0 to 3 year experience as an Customer Service Associate

  2. What is the qualification for this job?
    • Ans: The candidate can be a Graduate from any of the following: Diploma, Certificate Course (ITI), M Phil / Ph.D, B.Com, M.Com, MA, BBA/BBM, BCA, BEd, BSc, MCA, MEd, MSc, PG Diploma, BFA, Vocational Training, 12th Pass (HSE), BSW

  3. What are the salary requirements for this job?
    • Ans: The salary range is between 16000 and 35000 Monthly. The Salary will depend on the interview. This Customer Service Associate is a Full Time in Bangalore.

  4. What is the hiring Process of this job?
    • Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.

  5. This Customer Service Associate is a work from home job?
    • Ans: No ,its not a Work from Home Job.

  6. How many job vacancies are opening for the Customer Service Associate position?
    • Ans: There are immediate 1 job openings for Customer Service Associate in our Organisation.

Job Particulars

Who can apply Freshers and Experienced (0 to 3 Years )
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id1586348
Locality Address Bommanahalli, BTM , CV Raman Nagar , Electronic City , Indiranagar
Country India

About Company

Black And White Business Solutions
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