customer Service Associates Jobs in Bangalore - Smartkart Super Market

customer Service Associates

Smartkart Super Market

2 to 3+ Years

9000 - 12000 Monthly

Expired

Posted: 05 Aug 17

Desired Profile

Experience:2 - 4 Years
Industry Type: Retail / Wholesale
Role: Sales Executive/Officer
Functional Area: Sales, Retail, Business Development
Education: UG - Any Graduate - Any Specialization, B.Sc - Any Specialization, Hospitality and Hotel Management, Other Specialization
Compensation: Best in industry Plus Extra Benefits
Location: Bangalore

Duties and Responsibilities

Greet customers as they arrive at the counter
Verify items and punching them into the system
Provide customers with information on add-ons and upsize availability in order to
Increase bill value
Tender change and receipts to customers and greet them for shopping
Pack billed items and ensure that all items are put in the bag
Ascertain that all orders are quickly and accurately processed & billed fastly
Tally cash drawers at the end of each shift and ensure that any discrepancies are promptly seen to and resolved
Ascertain that sufficient change is available at the beginning of each shift
Clean and maintain the counter area and workstations and assist the management with inventory control and stock ordering duties.
Listen to and proactively respond to customers’ complaints and suggestions with a view to ensure customer loyalty and repeat business