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Customer Service Associates Jobs in Chennai - GEM SOFTWARE SOLUTIONS

Customer Service Associates
GEM SOFTWARE SOLUTIONS
GEM SOFTWARE SOLUTIONS
Last Date 17 Mar 2018

GEM SOFTWARE SOLUTIONS - Job Details

Date of posting: 06 Feb 18

  •  Designation: Customer Service Associates
  • Job Location: Chennai 
  • Qualification: Any Degree 
  • Experience: 0-2 years of experience (Fresher’s can also apply)
  • Salary: As per industry standard 
  • Schedule: Required to work flexible schedule during evening & night shifts(Cab Available)

Skills Required: 

  • Strong English language skills(Written & Verbal) 
  • Knowledge of MS. Office Suite, Word, Excel, PowerPoint.
Job Responsibilities: 
  • Handle calls, emails, facsimiles & order exceptions (EDI). Work primarily entails Order management which in turn involves release processing, handling general inquiries & returns, track & trace, data handling etc. The position requires handling additional responsibilities per the requirement
  • Receive order information from customers and sales representatives and enter details into the order entry tool. Orders can be received via phone, e-mail & facsimile
  • Communicate with Sales/Customers via Fax/Email to collect information or update information
  • Receive return requests, identify reason for return, document appropriately and arrange for return of goods (if applicable) 

Hiring Process : Written-test, Face to Face Interview

About GEM SOFTWARE SOLUTIONS

Gem Software Solution Limited (GSS) was incorporated in 1997 under Indian Companies Act and has been providing end to end IT services to clients globally.

We are specialized in developing & implementing software application solutions, IT enabled Services, BPO, KPO and IT Resource Consulting.

We work principally with off shore customers and have real time experience & expertise in all major domains.

This posting is done directly & exclusively on Freshersworld.com. We do not entertain any unsolicited calls or enquiries from any consultants, other portals or TPOs. Notice: This recruitment is FREE. if the recruiter charges any fees, please write us info@freshersworld.com
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GEM SOFTWARE SOLUTIONS recruiting Customer Service Associates Experienced(0 to 2 Years) candidates in Chennai. The GEM SOFTWARE SOLUTIONS vacancies for Customer Service Associates is filled through Written-test, Face to Face Interview etc.
GEM SOFTWARE SOLUTIONS jobs for Experienced(0 to 2 Years) candidates are very common in nature as the company recruits a lot of Experienced(0 to 2 Years) candidates every year based on the skills . The candidates with M.Com, BBA/BBM, MA, BSc, BCA, BSW, BEd, MEd, 12th Pass (HSE), Vocational Training, PG Diploma, MSc, Certificate Course (ITI), M Phil / Ph.D, Diploma, B.Com, BFA, MCA are selected to full fill the vacancies in Customer Service / Tech Support job field. The Experienced(0 to 2 Years) candidates applying for Customer Service Associates should have a degree or post-graduation in the required field based on the requirement mentioned. The jobs are available in Full Time basis. When it comes to GEM SOFTWARE SOLUTIONS recruitment, Experienced(0 to 2 Years) candidates are mostly chosen for the department Customer Service / Tech Support. To learn more about the current jobs and other details, it is better to go through official site of GEM SOFTWARE SOLUTIONS and Freshersworld. The Freshersworld is a leading employment portal that researches the official site of GEM SOFTWARE SOLUTIONS and provides details about the current vacancies, the application process, selection process, test details, important dates and other information.

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