Customer Service Coordinator Jobs in Bhilai - SIYA INTERNATIONAL
Job Description
- Responsible for interfacing with customers, logistics, manufacturing
and/or sales or service representatives to handle a variety of pre-sales
or post-sales service functions.
- Responds to and /or provides
assistance to Agilent trade customer and internal customers in areas
such as product/service order fulfillment processes, customer service
requests such as end-to-end order status management, repair /calibration
requests, product changes or returns, accounts receivable collections,
invoicing requirements, contract issues/administration or lease
administration.
- May act as lead for team responsible for booking orders
and/or processing quotes.
- In a factory environment, order fulfillment
activities may include monitoring inventories and coordination of
delivery of factory products.
- Resolves problems by applying established policies, procedures and tactics.
Discipline:
- Monitors
processes and the effectiveness of business controls and recommends
improvements.
- Ensures proper control, recording and classification of
transactions.
- Uses accounting and financial systems and tools to input
data, generate reports, conduct specialized research projects and
respond to inquiries.
- Interfaces with sales support, customer service
and accounts receivable to reconcile accounts.
- Determines and develops approaches to administrative customer service assignments
- Responsible for customer service tasks which require planning and judgment
- Solves a broad range of customer service problems varying in scope and complexity
- Excellent written and Verbal communication skills
Job Particulars
Who can apply Freshers
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id378511
Job Category Tech Support
Locality Address Smriti Nagar
State Chhattisgarh
Country India
About Company
The Managing director, who was the youngest, first generation
entrepreneur started packing and moving business in India. The company
has grown into one of the largest packing company in India and is
represented in all the metropolitan cities and state capitals, therefore
no sub-contracting of our responsibilities. Siya International Packers
& Movers have come into the beginning to provide enterprise logistic
solutions that are efficient and completely reliable. Customers are
first for us. We are committed to leave no stone unturned to gain the
confidence and trust of all our customers by conducting our business
with honesty, integrity and humanity. Moving is not at all a problem,
India can be very friendly and hassle free if handled by right kind of
professionals who perform their work not as duty but are dedicated to
the cause of service. No destination in our country is too distant or
too difficult for us to handle. We offer full comprehensive door-to-door
packing and moving with a personal touch. All the elements of service
rendered and / or required are discussed in details with our clients
during our preliminary planning, thus ensuring trouble free comfortable
relocation with 100% punctuality. We are one of the largest but we
ensure our high standards are maintained by assigning each move. Service
begins and ends with caring, so we are here for you - fast, first and
always with a smile. Our people are skillfully trained and have great
emphasis on attitude and workmanship.
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