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Customer Service Coordinator Jobs in Bhilai - SIYA INTERNATIONAL

Customer Service Coordinator

SIYA INTERNATIONAL
experience-icon 0 Years
salary-icon Not disclosed
Expired

Posted: 23 Jan 18

Job Description

  • Responsible for interfacing with customers, logistics, manufacturing and/or sales or service representatives to handle a variety of pre-sales or post-sales service functions. 
  • Responds to and /or provides assistance to Agilent trade customer and internal customers in areas such as product/service order fulfillment processes, customer service requests such as end-to-end order status management, repair /calibration requests, product changes or returns, accounts receivable collections, invoicing requirements, contract issues/administration or lease administration. 
  • May act as lead for team responsible for booking orders and/or processing quotes. 
  • In a factory environment, order fulfillment activities may include monitoring inventories and coordination of delivery of factory products. 
  • Resolves problems by applying established policies, procedures and tactics. 
Discipline:
  • Monitors processes and the effectiveness of business controls and recommends improvements. 
  • Ensures proper control, recording and classification of transactions. 
  • Uses accounting and financial systems and tools to input data, generate reports, conduct specialized research projects and respond to inquiries. 
  • Interfaces with sales support, customer service and accounts receivable to reconcile accounts.
  • Determines and develops approaches to administrative customer service assignments
  • Responsible for customer service tasks which require planning and judgment
  • Solves a broad range of customer service problems varying in scope and complexity
  • Excellent written and Verbal communication skills

Job Particulars

Education B.Com, BCA
Who can apply Freshers
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id378511
Job Category Tech Support
Locality Address Smriti Nagar
Country India

About Company

The Managing director, who was the youngest, first generation entrepreneur started packing and moving business in India. The company has grown into one of the largest packing company in India and is represented in all the metropolitan cities and state capitals, therefore no sub-contracting of our responsibilities. Siya International Packers & Movers have come into the beginning to provide enterprise logistic solutions that are efficient and completely reliable. Customers are first for us. We are committed to leave no stone unturned to gain the confidence and trust of all our customers by conducting our business with honesty, integrity and humanity. Moving is not at all a problem, India can be very friendly and hassle free if handled by right kind of professionals who perform their work not as duty but are dedicated to the cause of service. No destination in our country is too distant or too difficult for us to handle. We offer full comprehensive door-to-door packing and moving with a personal touch. All the elements of service rendered and / or required are discussed in details with our clients during our preliminary planning, thus ensuring trouble free comfortable relocation with 100% punctuality. We are one of the largest but we ensure our high standards are maintained by assigning each move. Service begins and ends with caring, so we are here for you - fast, first and always with a smile. Our people are skillfully trained and have great emphasis on attitude and workmanship.
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