Customer Service Data Analysist Jobs - Gurgaon - Medfuture (India) - 4.0 to 9.0 years of experience - 09 October 2019

FEATURED JOB

Customer Service Data Analysist

Medfuture (India)

4 to 9 Years

25000 - 40000 Monthly

Expired

Posted: 09 Oct 19

Delivering a comprehensive service to enquiring customers (Australia / New Zealand / UK)
Possibly delegating certain customer enquiries to specific teams
Managing a number of incoming calls and emails
Managing customersâ€™ accounts ( In system as well as via service )
Keeping a record of customer interaction and details of actions taken
Communicating with internal teams to discuss sales targets via best Customer Service
Generating sales leads, building sustainable relationships where necessary
Reporting monthly Sales / Complaints / Other Insight data to the Management

Required traits that a candidate will be expected to display in order to excel in the role:

Excellent verbal and written communication skills
The ability to maintain calm under pressure
A thorough knowledge of the product or service the company they work for is offering
Efficiency and organisational skills
Administrative skills