Customer Service Executive (BPO) Jobs in Indore,Jaipur - Saurashtra Solutions

Customer Service Executive

Saurashtra Solutions

0 Years

15000 - 25000 Monthly

Expired

Posted: 24 Dec 17

Job Description

Requirement:

Any Fresher/ Experienced with Minimum 6 months BPO technical support/ International BPO Process Experience can Apply.
Any Graduate / Any Undergraduate
Excellent in Communication - Written and Oral, Good in Basic Computers & Technical Troubleshooting

What you will do:

Responsible for all customer inquiries and questions
Provide excellent customer service at all times
Follow up to customer inquiries by taking action in a timely manner
Troubleshoot equipment and systems problems
Problem solve to help customers resolve issues on first call
Enters data from customers into various software programs
Appropriately communicate with upset customers to resolve their inquiries
Thrives as a team player in a fast-paced, high-energy, change-oriented environment
Participates in additional training courses when needed
Performs other related duties and assignments as required and as assigned by supervisor
Exercise retention efforts when appropriate
Identify customers who are comparison-shopping and inquiring about contract terms
Assisting the customer with the correct price plan

Job Particulars

Role customer service tech support

Education Certificate Course (ITI), Diploma, M Phil / Ph.D, B.Com, M.Com, MA, BBA/BBM, BCA, BEd, BSc, MCA, MEd, MSc, PG Diploma, 12th Pass (HSE), Vocational Training, BFA, BSW

Who can apply Freshers

Hiring Process Face to Face Interview, Telephonic Interview

Employment TypeFull Time

Job Id369816

Job Category Diploma , Tech Support

SkillsCall Center International BPO

Locality Address

State Madhya Pradesh, Rajasthan

Country India

About Company

“SAURASHTRA SOLUTIONS”, has been started after gaining the experience of more than a decades in Various Industry. We are a group of professionals from HR, Finance and Technical background with more than decades of experience at Corporate level who have come together to provide consulting services to the corporate world.

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