Customer Service Executive Jobs - Ahmedabad - IK Sharma Eventures Pvt Ltd - 0 to 3.0 years of experience - 09 October 2019
Job Description
- Answers customer queries via email/chat/call.
- Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
- Update customer information in the internal database.
- Work with the management team to stay updated on product knowledge and be informed of any changes in company policies.
- Impact the company’s bottom line by problem solving and turning frustrated clients into repeat customers.
- Effectively handling irate customers and providing one time solution.
Job Particulars
Role bpo telecaller
Education BA
Who can apply Freshers and Experienced (0 to 3 Years )
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id719414
Job Category
Locality Address
State Gujarat
Country India
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