Customer Service Executive Jobs - Bangalore - Hinduja Global Solutions - 0 to 3.0 years of experience - 04 February 2020
Customer Service Executive
Job Description
Understand the basic professional standards and established procedures, policies before taking action and making decisions.
Processing claims/developing projects/handling calls, as per the process guidelines.
Adhering to the SLA, and understanding Quality & Auditing parameters.
Maintaining TAT.
Assumes responsibility for work activities and coordinating efforts.
Meeting assigned productivity goals.
Understands the Values and Characteristics of perfect service and uses the Perfect service filters at work.
Adhering to the SLA.