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Customer Service Executive jobs - Gurgaon - Skywings Advisors Private Limited - 0 to 1 years of experience - 01 December 2019

Customer Service Executive
Skywings Advisors Private Limited
0 to 1 Years
Skywings Advisors Private Limited
Last Date 01 Jan 2020
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Skywings Advisors Private Limited - Job Details

Date of posting: 01 Dec 19

• Provide phone support for Global customers.

• Be responsible to deliver a high quality, customer-driven, supports service resolving customer enquiries at the first point of call wherever possible.

• Demonstrates confidence and willingness to resolve customer requests or queries.

• Maintain and improve Customer Satisfaction by delivering against those initiatives that have been identified as crucially important during each and every customer support engagement

• Ability to assess customer sentiment at all stages during the communication, to take the lead in escalating an issue on behalf of the customer and to arrange for a supervisor to mediate in the interaction if deemed necessary by you or if requested by the customer.

• Manages all customer communication with the appropriate level of etiquette, timeliness and professionalism, whilst working towards achieving agreed operational targets.

Job Summary

Job Type : Full Time
Job Role : BPO / Telecaller
Job Category :
Hiring Process : Face to Face Interview
Who can apply : Freshers and Experienced (0 to 1 Years )

About Skywings Advisors Private Limited

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This posting is done directly & exclusively on Freshersworld.com. We do not entertain any unsolicited calls or enquiries from any consultants, other portals or TPOs. Notice: This recruitment is FREE. if the recruiter charges any fees, please write us info@freshersworld.com
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Skywings Advisors Private Limited recruiting Customer Service Executive Experienced(0 to 1 Years) candidates candidates nearby Gurgaon.Skywings Advisors Private Limited vacancies for Customer Service Executive is recruited through Written-test, Face to Face Interview etc.
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