Customer Service Executive Jobs in Bangalore - Redwood Associates Business Solutions Pvt Ltd
Job Description
Job Description – Customer Service Executive
- Analytics is one of the fastest growing sectors globally today.
- The demand for trained Analytics professionals is at an all time high with virtually every sector, every organization seeking such professionals
- At ATI, the Customer Support Executive is a key conduit between individuals who are looking to upgrade to Analytics and the Sales team of ATI.
- Excellent
communication skills – especially written
- The ability to handle well
questions from customers/prospective leads
- The ability to think
quickly, and provide the right responses to queries from prospective leads
- Goal orientation
- Desire to upgrade
one’s knowledge (Awareness of applications and latest developments in Analytics
is a must for this role)
- Provide information on
the scope and career opportunities available in Analytics to prospective leads
- Inform prospective
leads of the value proposition of ATI and its various services
- Respond to queries
from prospective leads professionally
- Obtain in a
professional manner details of the prospective lead such as name, phone no etc
- Deal with queries from
customers in an appropriate manner
- Follow up with
Sales/Ops to ensure that customer queries have been resolved
- Redwood
Algorithms has a fastpaced work environment, and the team is diverse with a mix
of skills.
- This is not a suitable
environment for someone who is looking for fun at work or is not willing to
take the initiative to grow and learn.
- Opportunities
for growth are available to anyone who has proven themselves in their given
role, and is willing to take on new and exciting challenges.
- The Customer Support
Executive will be expected to work out of our office from 8:30 am to 6 pm from
Monday to Friday.
- Our office is located in the start up hub of Bangalore –
Koramangala.
- Compensation Package:
upto Rs. 2.40 Lakhs per annum, which can increase based on performance.
- Candidates based out
of Bangalore will be preferred.
Job Particulars
About Company
Redwood Associates has a diverse team with backgrounds ranging from economists, engineers, agriculturists, banker, painters,technologists. But they all share a vision, passion and drive to make analytics accessible to every individual.
Being pioneers in the field of democratising Analytics education in India, Redwood Associates bring a tried and tested method to grow your business with the least costs. This approach will not leave you forever dependent on your business vendors (us included), a business model where you can rest assured you’ve put your best foot forward.
What Wedo
Analytics Consulting
Redwood Associates work with Top Management of organisations to identify growth opportunities where Analytics can be a game changer and RA deliver that change!
Digital Analytics for Sharper Digital Marketing
With expertise in Social Media Analytics Redwood Associates partner with organisations in building Digital Assets and help them grow their business by identifying & targeting their ideal segment and generate leads.
Building Analytics Capability
ATI – Analytics Training Institute is an Educational Arm of Redwood Associates which is a learning initiative that guides individuals and organizations to understand and apply Analytics.
Over the past 5 years, Redwood Associates, which was a pioneer in analytics education in the country, has trained around 10,000 individuals across the globe, both online and offline.