customer service executive Jobs in Chennai - SPI CINEMAS

customer service executive
Last Date 10 Jan 2018

SPI CINEMAS - Job Details

Date of posting: 26 Dec 17

      Job Description

  • Excellent communications skills (Written and spoken)
  • Managing incoming calls and customer service inquiries
  • Generating sales leads that develop into new customers
  • Identifying and assessing customers’ needs to achieve satisfaction.
  • Provide accurate, valid and complete information by using the right methods/tools
  • customer service team sales targets and call handling quotas
  • Follow communication procedures, guidelines and policies
  • Take the extra mile to engage customers.
  • Strong written and verbal communication skills
  • Good PC skills. 
  • Good customer convincing skills
  • Strong analytical skills
  • Excellent time management skills
  • Problem solving and working through ambiguous situations
  • Attention to detail and accuracy
  • Exceptional customer service skills
  • Receive and resolve inbound customer support queries via a phone queue or web tickets.
  • Handle and resolve customer queries via inbound phone calls, emails or web chat.
  • Provide support on non-technical & account management inquiries
  • Maintain awareness of competitive activity and opportunities for product development
  • Support tasks include interpreting contractual obligations, invoices, process adherence,
  • customer migrations, and site administration functions.
  • Utilize other the customer service skills efficiently.
  • Research and resolve customer inquiries for the various products and services .
  • Effectively articulate necessary customer and non-technical information to customers in a simple and concise manner
  •  Must meet or exceed individual performance goals and metrics focused on providing customer support.

Hiring Process : Face to Face Interview


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SPI CINEMAS recruiting customer service executive fresher’s in Chennai. The SPI CINEMAS vacancies for customer service executive is filled through Face to Face Interview etc.
SPI CINEMAS jobs for fresher’s are very common in nature as the company recruits a lot of fresher’s every year based on the skills -BPO, English Speaking, Tamil Speaking, Telugu Speaking, Voice Support. The candidates with BVSc, BBA/BBM, CS, BSc, BCA, BHM, BEd, BFA, ICWA, BSW, B.Arch, B.Pharm, B.Com, BA, B.F.Sc(Fisheries) are selected to full fill the vacancies in Customer Service / Tech Support job field. The fresher’s applying for customer service executive should have a degree or post-graduation in the required field based on the requirement mentioned. The jobs are available in Full Time basis. When it comes to SPI CINEMAS recruitment, fresher’s are mostly chosen for the department Customer Service / Tech Support. To learn more about the current jobs and other details, it is better to go through official site of SPI CINEMAS and Freshersworld. The Freshersworld is a leading employment portal that researches the official site of SPI CINEMAS and provides details about the current vacancies, the application process, selection process, test details, important dates and other information.