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customer service executive Jobs in Chennai - SPI CINEMAS

customer service executive
SPI CINEMAS
SPI CINEMAS
Last Date 10 Jan 2018

SPI CINEMAS - Job Details

Date of posting: 26 Dec 17

      Job Description

  • Excellent communications skills (Written and spoken)
  • Managing incoming calls and customer service inquiries
  • Generating sales leads that develop into new customers
  • Identifying and assessing customers’ needs to achieve satisfaction.
  • Provide accurate, valid and complete information by using the right methods/tools
  • customer service team sales targets and call handling quotas
  • Follow communication procedures, guidelines and policies
  • Take the extra mile to engage customers.
 SKILLS: 
  • Strong written and verbal communication skills
  • Good PC skills. 
  • Good customer convincing skills
  • Strong analytical skills
  • Excellent time management skills
  • Problem solving and working through ambiguous situations
  • Attention to detail and accuracy
  • Exceptional customer service skills
 CORE ACTIVITIES: 
  • Receive and resolve inbound customer support queries via a phone queue or web tickets.
  • Handle and resolve customer queries via inbound phone calls, emails or web chat.
  • Provide support on non-technical & account management inquiries
  • Maintain awareness of competitive activity and opportunities for product development
  • Support tasks include interpreting contractual obligations, invoices, process adherence,
  • customer migrations, and site administration functions.
  • Utilize other the customer service skills efficiently.
  • Research and resolve customer inquiries for the various products and services .
  • Effectively articulate necessary customer and non-technical information to customers in a simple and concise manner
  •  Must meet or exceed individual performance goals and metrics focused on providing customer support.

Job Summary

Job Type : Full Time
Job Category : Tech Support
Hiring Process : Face to Face Interview
Who can apply : Freshers

About SPI CINEMAS

ENTERTAINMENT INDUSTRY
This posting is done directly & exclusively on Freshersworld.com. We do not entertain any unsolicited calls or enquiries from any consultants, other portals or TPOs. Notice: This recruitment is FREE. if the recruiter charges any fees, please write us info@freshersworld.com
L1 Support Engineer
BCA, BE/B.Tech, BSc(CS, IT), MCA
Customer Success Executive
Certificate Course (ITI), Diploma, M Phil / Ph.D, B.Com, M.Com...
L1 Global Technical Support Executive
BCA, BE/B.Tech, BSc(CS, IT), MCA, ME/M.Tech...
Customer Support Executive
B.Com, 12th Pass (HSE)

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SPI CINEMAS recruiting customer service executive candidates nearby Chennai.SPI CINEMAS vacancies for customer service executive is recruited through Written-test, Face to Face Interview etc.
SPI CINEMAS Company recruits a lot of candidates every year based on the skills . The candidates with BVSc, BBA/BBM, CS, BSc, BCA, BHM, BEd, BFA, ICWA, BSW, B.Arch, B.Pharm, B.Com, BA, B.F.Sc(Fisheries) are selected to full fill the vacancies in Customer Service / Tech Support job field. The candidates nearby Chennai can apply for customer service executive position in SPI CINEMAS. All candidates should have a degree or post-graduation in the required field based on the requirement mentioned. The jobs are available in Full Time basis. When it comes to the SPI CINEMAS recruitment, candidates are mostly chosen for the department of Customer Service / Tech Support . To learn more about the current jobs and other details, it is better to go through official site of SPI CINEMAS and Freshersworld. Find the latest jobs near you and near your home. So, that you don’t need to relocate. The Freshersworld is a leading employment portal that researches the official site of SPI CINEMAS and provides all the details about the current vacancies, the application process, selection process, interview test details, important dates and other information. Search and apply for the top job positions in SPI CINEMAS and near your city and get a secured career.