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Customer Service Executive Jobs in Gurgaon - Manak Waste Management Private Limited

Customer Service Executive

Manak Waste Management Private Limited
experience-icon 0 to 5 Years
salary-icon 250000 - 350000 Yearly
qualification-icon Other Course
Expired

Posted: 05 Mar 20

Job Description

Job Purpose : Customer Executive- Delight are required to handle escalation & resolve within TAT

Job Description:

Respond to Emails of customers on daily basis to clear all the email requests from Customers.

Ensure closure of emails via giving solutions on emails itself, and reduce the dependency on calling.

Ensure to track the escalations received from customers on a priority to ensure consumer experience.

Interact with customers on chat, and emails to track the customer journey from end to end.

Required to do closure of every escalation received by giving the accurate solution, and ensure the customer journey is smooth.

Work on preparing Training material for all new joiners in customer support team.

.

Job Specifications:

1 -Minimum 3 months of experience required
2- Education - 10+2
3- Max age of applicant should be 25 years.
4- Language knowledge of Tamil/Telugu will be a plus.

Education
Graduation Not Required
Post Graduation Not Required
Doctorate Not Required

Job Particulars

Education Other Course
Who can apply Freshers and Experienced (0 to 5 Years )
Hiring Process Walk - In
Employment TypeFull Time
Job Id880901
Job Category Tech Support
Locality Address
Country India

About Company

Manak Waste Management Private Limited
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