Customer Service Executive Jobs in Hyderabad - ProYoung International
Job Description
Position: Customer Service Executive
Location: Hydreabad
Shift: 10 am to 6 pm
Responsibilities and Duties
- Provide email support to resolve customer problems.
- Follow predefined support procedures and policies
- Master the use of our support channels, processes & tools
- Proactively identify opportunities to optimize and develop processes & tools geared toward improving internal efficiency, resolution rate, and customer satisfaction.
- Effectively and judiciously escalate issues with clear communication
- Resolution rate initiatives
- Ability and willingness to quickly complete large volumes of work with high quality
- Work and communicate with cross-functional teams using various channels of internal communication regarding Partner issues.
Required Experience, Skills and Qualifications
- Any Graduate.
- 1-3 years of experience in Email Writing.
- Excellent oral and written communication skills (English and Hindi).
- Ability to empathize and prioritize customer needs.
- Ability to approach problems logically and rationally.
- Action oriented and self-disciplined.
- Organized and detail-oriented.
- Demonstrates a proficient knowledge of email applications.
- Ability to successfully adapt to changes in the work environment.
- Should be able to work in a Team.
Job Particulars
About Company
ProYoung International Pvt Ltd. is a multinational organization committed to foster wellness programming in people with a Mission – ”To provide world class “Wellness & Cellular Nutrition” based products/services”, to make people stronger, smile better, look younger, feel healthier, and live life with vibrant health.
Today countless innovation & technology are adopted by people. Entirely new lifestyles are emerging. Sadly by ignoring the personal health. Thus, ProYoung International has emerged with most innovative lifestyle based products to supply adequate levels of Anti-oxidants, Vitamins & minerals in the most innovative and simplistic approach.
