Customer service executive Jobs in Ludhiana - Navayuga Consultancy Services
Customer service executive
Job Description
- Contact potential or existing customers to inform them about a product or service using scripts
- Answer questions about products or the company
- Ask questions to understand customer requirements and close sales
- Direct prospects to the field sales team when needed
- Enter and update customer information in the database
- Take and process orders in an accurate manner
- Handle grievances to preserve the company’s reputation
- Keep records of calls and sales and note useful information
Job Particulars
About Company
Greetings from Navayuga Consultancy Services..!!
Formed in 1995, with a
view to enhance the engaging needs of the IT sector Navayuga is today the best
name in the field of HR Consultancy, Corporate and NSDC Training, Software
Development, Web Design, E-Publishing Industry, Event Management and many more.
Our specialized professional team handles all the solutions and help our
clients sustain growth in a complex and challenging business environment. Leveraging
our technology expertise, we deploy secure, high-performance solutions that
deliver excellent business value for our customers-tell us your ideas and we
will turn it into reality! Basically we are specialized as an End-to-End
Innovative & Customized Solution Provider for clients from various
industries. Our clients consider us reliable and trusted partner with our
structured approach, global delivery model and technology expertise.
Our team of Designers and developers will make sure that your dream site turns
out to be just the way you want it to be.
Ensuring customer delight is a top priority for us and we work collaboratively with our clients at every step of the
project. We are currently operating from India and France but soon to expand in
other Europe countries.