Customer Service Executive Jobs in Mumbai - KENT TECHNOLOGY PVT LTD
Customer Service Executive
Job Description
- customer service executive handles phone,
- Internet and face to face interactions with customers,
- they manage clients adjustments,
- claims, quotations and process customer orders,
- They network in group and departments involved in customer order and process.
Job Particulars
About Company
Since 15th June 2004, our thirteen year old company has accomplished a significant position in the outsourcing industry with the objective to excel our customer’s expectations with a first class and effectual service’.
Over the years, Kent Technology has grown its operation from a business start-up into one of the most promising and successful outsourcing service providers in India. The enterprising drive and the realization of opportunity within India became the two most important factors towards the inception of the company.
It was not a company that was created but a whole new enterprise, a potentially new industry that had no history and no business model to follow. All it had was sound leadership, a focused vision and an undying passion.
The Call Center has been carrying out Telesales Outbound and Inbound calls to UK, USA, Australia and Canada; and to undertake Back Office operations, on a 24×7 – 365 days support basis.
Conveniently located occupying @ 3000 sq.ft area which is wholly owned, with a capacity of 80 operational seats in addition to executive offices.
The unit is 100% Export Oriented Unit registered under STPI, Govt. of India. All hardware and software used by the company is fully owned property of the company and not rented or leased in any way.
And today, Kent Technology …
- Is a leading outsourcing provider
- Has a strong platform of corporate governance
- Has an experienced and dedicated Management team that have embraced the company values
- Has attracted some of the biggest names in global business as their prestigious clients
- Is known to be profitable since inception