customer service executive Jobs in Mumbai - Minecodes Technology pvt ltd
customer service executive
Minecodes Technology pvt ltd
0 Years
15000 - 30000 Monthly
Expired
Posted: 20 Jan 17
Job Description
- Should be able to multi-task during handling a transaction and dealing with a client related to banking and loan products
- Should be available to work in a US based shifts. Will be responsible for attaining daily, weekly and monthly Product Targets
- Ability to profile clients and engage them forming enhanced customer relations by providing best suitable loan options
- Should have a short learning curve coupled with a passion for Banking and Loan Products
- Ability to understand/comprehend the clients requirements and respond tactically
- Emphasizing on banking key words and jargons, handling objections and using product/service benefits to respond to customers queries
- Should be able to profile and engage customers to create strong foundations and impart companys principles
- Accurately capturing required customer details in CRM tool
- Will require to address, engage and profile various types of clients where necessary in a tactical manner imparting Loan product features and benefits
- Meet Call Quality requirements as outlined via Call Monitoring Guidelines and Policies
- Requires maintaining 100% Product Compliance as per stipulated guidelines
- Real time adherence and ad-hoc implementation of Loan product training basis of Service Level Agreements
- Excellent Incentives (2k - 20k Per Month)
- Value Added Perks on top of Salary & Incentives
- Domestic and International Travel Campaigns with Amazing Prices
- Certification and accreditations
Job Particulars
Education Certificate Course (ITI), Diploma, B.Com, BEd, 10th Pass (SSC), 12th Pass (HSE)
Who can apply Freshers
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id266638
Job Category Diploma , Tech Support
SkillsInternational BPO
Locality Address
State Maharashtra
Country India
About Company
Minecodes Technology pvt ltd
Jobs By Location
Mumbai
Pune
Chennai
Ahmedabad
Gurgaon
Delhi
Kolkata
Hyderabad
Bangalore
Noida
Others also searched for
Job & career videos Subscribe