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customer service executive Jobs in Mumbai - Minecodes Technology pvt ltd

customer service executive

Minecodes Technology pvt ltd
Expired

Posted: 20 Jan 17

Job Description

  • Should be able to multi-task during handling a transaction and dealing with a client related to banking and loan products
  • Should be available to work in a US based shifts. Will be responsible for attaining daily, weekly and monthly Product Targets
  • Ability to profile clients and engage them forming enhanced customer relations by providing best suitable loan options
  • Should have a short learning curve coupled with a passion for Banking and Loan Products
  • Ability to understand/comprehend the clients requirements and respond tactically
  • Emphasizing on banking key words and jargons, handling objections and using product/service benefits to respond to customers queries
  • Should be able to profile and engage customers to create strong foundations and impart companys principles
  • Accurately capturing required customer details in CRM tool
  • Will require to address, engage and profile various types of clients where necessary in a tactical manner imparting Loan product features and benefits
  • Meet Call Quality requirements as outlined via Call Monitoring Guidelines and Policies
  • Requires maintaining 100% Product Compliance as per stipulated guidelines
  • Real time adherence and ad-hoc implementation of Loan product training basis of Service Level Agreements
Additional Benefits:-
  • Excellent Incentives (2k - 20k Per Month)
  • Value Added Perks on top of Salary & Incentives
  • Domestic and International Travel Campaigns with Amazing Prices
  • Certification and accreditations

Job Particulars

Who can apply Freshers
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id266638
Locality Address
Country India

About Company

Minecodes Technology pvt ltd
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