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customer service executive Jobs in Mumbai,Navi Mumbai - Serco pvt ltd

customer service executive

Serco pvt ltd
Expired

Posted: 20 Sep 17

Job Description

  • Determines requirements by working with customers.
  • Answers inquiries by clarifying desired information
  • researching, locating, and providing information.
  • Resolves problems by clarifying issues
  • researching and exploring answers and alternative solutions
  • implementing solutions
  • escalating unresolved problems.
  • Fulfills requests by clarifying desired information
  • completing transactions
  • forwarding requests.
  • Serves customers by determining requirements
  • answering inquiries
  • resolving problems
  • fulfilling requests

Job Particulars

Who can apply Freshers
Hiring Process Face to Face Interview, Telephonic Interview
Employment TypeFull Time
Job Id343322
Locality Address
Country India

About Company

Intelenet® is a large global Business Process Outsourcing player, committed to delivering our client’s strategic goals and helping in enhancing, broadening, and deepening the relationship to add value.

Backed by The Blackstone Group, a leading Global Private Equity player, with a current portfolio of clients that includes Fortune 500 companies, we are a 55,000 people organization spread across 70 global delivery centers across North & Central America, UK, Europe, Asia Pacific and the Middle East; supporting 110+ clients in over 50 languages.

Commencing operations in November 2001, Intelenet today supports 110+ clients in 50 languages with Contact Centre solutions, F&A, HRO and IT solutions across Banking and Financial Institutions, Healthcare, Travel and Hospitality, Telecom, Retail, Manufacturing, and Information Technology (IT) verticals.

Over the last decade, we consistently held on to the top rankers spot in Nasscom BPO listings, and over the next decade aim to rise higher and take on the global BPO rankings with our focus on “customer experience” powered by “technology” and “analytics”.

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