Customer Service Executive Jobs in Noida - Growth and Development Services

Job Description:

• Answer calls professionally to provide information about products and services, take/ cancel orders, or obtain details of complaints.
  
• Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions are taken. 
• Process orders, forms and applications.
  
• Follow up to ensure that appropriate actions were taken on customers' requests.
  
• Refer unresolved customer grievances or special requests to designated departments for further investigation.
  
• Willingness to work in Rotational Shifts (24x7)
  

• Customer Service Executive plays a critical role in providing an interface between customers and the client/company. 
• We are looking for candidates who have good communications skills, interpersonal skills and can handle stress well. 
• The candidate should possess good listening skills, and the ability to think quickly, to make a recommendation or solution to the customer's problem.
  

• Good communications skills
  
• Ability to listen and active problem solving skills
  
• Good interpersonal skills
  
• Ability to handle pressure
  
• Basic Computer knowledge
  
• Any Graduate
  
• If you are a Fresher’s/ Experienced work with us
  
• Age Limit: 18 Years – 30 Years
  
• Salary: 16k in hand to 17.5K in hand + Incentives (0-3000) + PF + Medical benefits
  
• Transport facility available for Odd hours (between 8 PM till 6 AM), for day time shuttle facility (Pick and drop) for nearest metro station as Noida city center