50000 - 60000 Per Year
Last Date 18 Jun 2018


Date of posting: 19 Apr 18

Job description:

  • We are looking for a customer-oriented service representative. 
  • A customer service representative, or CSR, will act as a liaison, provide product/services information and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. 
  • The best CSRs are genuinely excited to help customers. 
  • They’re patient, empathetic, and passionately communicative. 
  • They love to talk. Customer service representatives can put themselves in their customers’ shoes and advocate for them when necessary. 
  • Customer feedback is priceless, and these CSRs can gather that for you. 
  • Problem-solving also comes naturally to customer care specialists. 
  • They are confident at troubleshooting and investigate if they don’t have enough information to resolve customer complaints. 
  • The target is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction.


  • Manage large amounts of incoming calls
  • Generate sales leads
  • Identify and assess customers’ needs to achieve satisfaction
  • Build sustainable relationships and trust with customer accounts through open and interactive communication
  • Provide accurate, valid and complete information by using the right methods/tools
  • Meet personal/customer service team sales targets and call handling quotas
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution, keep records of customer interactions, process customer accounts and file documents
  • Follow communication procedures, guidelines and policies
  • Take the extra mile to engage customers

Skills Required

  • Proven customer support experience or experience as a client service representative
  • Track record of over-achieving quota
  • Strong phone contact handling skills and active listening
  • Familiarity with CRM systems and practices
  • Customer orientation and ability to adapt/respond to different types of characters
  • Excellent communication and presentation skills
  • Ability to multi-task, prioritize, and manage time effectively
  • High school degree
  • Required male candidates only for U.S Shift(Night shift) timing 7 pm to 4 am
  • Job Type: Full-time

Job Summary

Job Type : Full Time
Job Category : Tech Support
Hiring Process : Face to Face Interview
Who can apply : Freshers


Welcome to the KDS HUB, the fastest developing and best Web/Mobile Apps Development and Digital Marketing Company offers a wide cluster of immaculate services to customers everywhere throughout the world. KDS HUB has a group of qualified, affirmed, trained and experienced proficient Developers group. We have extended our hands over the globe in giving the World Class solutions for the customers.
We understand the need of our customers. We convey effective merchant benefits that have the ability to simplify apparently complex issues. This adds to our strong market authority in the constantly advancing on the web online payment field.
Our business resolves around long time, commonly valuable associations with people like you. We contract the best to convey the best – a group of genuine, enthusiastic individuals in a digital world. Our conviction is that genuine knowledge discovers shape in effortlessness, which is the reason we band together with our customers in mapping out clear and compelling on the web vendor forms. Through our committed, hands-on approach, we work with you to make your life easier and increase your primary concern.
This posting is done directly & exclusively on We do not entertain any unsolicited calls or enquiries from any consultants, other portals or TPOs. Notice: This recruitment is FREE. if the recruiter charges any fees, please write us
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KAVYANSH DIGITAL SERVICES recruiting CUSTOMER SERVICE EXECUTIVE candidates nearby Noida.KAVYANSH DIGITAL SERVICES vacancies for CUSTOMER SERVICE EXECUTIVE is recruited through Written-test, Face to Face Interview etc.
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