ad

CUSTOMER SERVICE EXECUTIVE Jobs in Noida - KAVYANSH DIGITAL SERVICES

CUSTOMER SERVICE EXECUTIVE
KAVYANSH DIGITAL SERVICES
50000 - 60000 Per Year
CUSTOMER SERVICE EXECUTIVE Jobs in Noida - KAVYANSH DIGITAL SERVICES
Last Date 18 Jun 2018

KAVYANSH DIGITAL SERVICES - Job Details

Date of posting: 19 Apr 18

Job description:

  • We are looking for a customer-oriented service representative. 
  • A customer service representative, or CSR, will act as a liaison, provide product/services information and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. 
  • The best CSRs are genuinely excited to help customers. 
  • They’re patient, empathetic, and passionately communicative. 
  • They love to talk. Customer service representatives can put themselves in their customers’ shoes and advocate for them when necessary. 
  • Customer feedback is priceless, and these CSRs can gather that for you. 
  • Problem-solving also comes naturally to customer care specialists. 
  • They are confident at troubleshooting and investigate if they don’t have enough information to resolve customer complaints. 
  • The target is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction.

Responsibilities

  • Manage large amounts of incoming calls
  • Generate sales leads
  • Identify and assess customers’ needs to achieve satisfaction
  • Build sustainable relationships and trust with customer accounts through open and interactive communication
  • Provide accurate, valid and complete information by using the right methods/tools
  • Meet personal/customer service team sales targets and call handling quotas
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution, keep records of customer interactions, process customer accounts and file documents
  • Follow communication procedures, guidelines and policies
  • Take the extra mile to engage customers

Skills Required

  • Proven customer support experience or experience as a client service representative
  • Track record of over-achieving quota
  • Strong phone contact handling skills and active listening
  • Familiarity with CRM systems and practices
  • Customer orientation and ability to adapt/respond to different types of characters
  • Excellent communication and presentation skills
  • Ability to multi-task, prioritize, and manage time effectively
  • High school degree
  • Required male candidates only for U.S Shift(Night shift) timing 7 pm to 4 am
  • Job Type: Full-time

Job Summary

Job Type : Full Time
Job Category : Tech Support
Hiring Process : Face to Face Interview
Who can apply : Freshers

About KAVYANSH DIGITAL SERVICES

Welcome to the KDS HUB, the fastest developing and best Web/Mobile Apps Development and Digital Marketing Company offers a wide cluster of immaculate services to customers everywhere throughout the world. KDS HUB has a group of qualified, affirmed, trained and experienced proficient Developers group. We have extended our hands over the globe in giving the World Class solutions for the customers.
We understand the need of our customers. We convey effective merchant benefits that have the ability to simplify apparently complex issues. This adds to our strong market authority in the constantly advancing on the web online payment field.
Our business resolves around long time, commonly valuable associations with people like you. We contract the best to convey the best – a group of genuine, enthusiastic individuals in a digital world. Our conviction is that genuine knowledge discovers shape in effortlessness, which is the reason we band together with our customers in mapping out clear and compelling on the web vendor forms. Through our committed, hands-on approach, we work with you to make your life easier and increase your primary concern.
This posting is done directly & exclusively on Freshersworld.com. We do not entertain any unsolicited calls or enquiries from any consultants, other portals or TPOs. Notice: This recruitment is FREE. if the recruiter charges any fees, please write us info@freshersworld.com
Accounts Process Executive
B.Com, BA, M.Com, MA, BBA/BBM...
Customer Support Officer
B.Com, BA, M.Com, MA, BBA/BBM...
Client service executive
Diploma, B.Com, BBA/BBM, BCA, BEd...
Customer Care Executive
Any Graduate
BPO

People who view this job also look for jobs with following keywords

Fully solved online mock placement papers with latest test pattern,count down timer,detail test analysis with answer and explanation is available at Power Placement Preparation:P3.
Start your preparation now with P3 and increase your success probabiltiy.

Active Jobs By Category

Need a Institute/Coaching Class?

IT Courses / Govt Exam Preparation

Higher Studies / Studies Abroad

Post an enquiry and get instant responses from institutes and best Coaching Classes in your city

KAVYANSH DIGITAL SERVICES recruiting CUSTOMER SERVICE EXECUTIVE candidates nearby Noida.KAVYANSH DIGITAL SERVICES vacancies for CUSTOMER SERVICE EXECUTIVE is recruited through Written-test, Face to Face Interview etc.
KAVYANSH DIGITAL SERVICES Company recruits a lot of candidates every year based on the skills BPO. The candidates with BA, BBA/BBM, B.Com are selected to full fill the vacancies in Customer Service / Tech Support job field. The candidates nearby Noida can apply for CUSTOMER SERVICE EXECUTIVE position in KAVYANSH DIGITAL SERVICES. All candidates should have a degree or post-graduation in the required field based on the requirement mentioned. The jobs are available in Full Time basis. When it comes to the KAVYANSH DIGITAL SERVICES recruitment, candidates are mostly chosen for the department of Customer Service / Tech Support . To learn more about the current jobs and other details, it is better to go through official site of KAVYANSH DIGITAL SERVICES and Freshersworld. Find the latest jobs near you and near your home. So, that you don’t need to relocate. The Freshersworld is a leading employment portal that researches the official site of KAVYANSH DIGITAL SERVICES and provides all the details about the current vacancies, the application process, selection process, interview test details, important dates and other information. Search and apply for the top job positions in KAVYANSH DIGITAL SERVICES and near your city and get a secured career.