Customer Service Executive Jobs in Pune - Mpower Technology Solutions
Job Description
- Call the customers.
- Collect payments on past due bills.
- Listen to customer’s query, negotiation to determine if debt (payment) can be collected.
- Answer calls professionally to provide information about products/services.
- Escalating any complaints.
- Generation of fresh sales for telecom process.
- Updating Database.
Job Particulars
About Company
Mpower Technology Solutions is a service provider of business process and technology management services offering an integrated portfolio of analytics-driven back-office and customer facing solutions that support the entire customer lifecycle.
Mpower Technology Solutions aim is to be the leader in providing outsourced business processes in Field and contact centre model. We build quality partnerships and use our operational expertise to create value for our customers and employees.
Mpower Technology Solutions cater to the needs of various clients of Insurance, NBFCs, Telecom etc.