Customer service executive Jobs in Vadodara - PRAHAR TECHSOL PVT. LTD. CHAKACHAK
Customer service executive
PRAHAR TECHSOL PVT. LTD. CHAKACHAK
Expired
Posted: 13 Nov 18
Job Description
Job Description coustomer service executive
- Managing
incoming calls and customer service inquiries
- Identifying
and assessing customers’ needs to achieve satisfaction.
- Strong
phone contact handling skills and active listening.
- Excellent
communication and presentation skills.
- Attend
the inquiry & convert it into consumers / Business.
- Verification
the details of new customers (Who place order 1st time).
- Handle
the issues / grievances of Existing Customers.
- Getting
the feedback of the services from the existing customers and convert
those into permanent customer via field work into their soc.,
corporate premises, and industrial areas also.
- Convert
the irregular customer into regular customer.
- Customer
orientation and ability to adapt/respond to different types of
characters.
- Familiarity
with CRM systems and practices.
- Also getting the feedback from customers who had cancelled the orders.
Job Particulars
Education B.Com, BA, M.Com, 12th Pass (HSE)
Who can apply Freshers
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id509249
Job Category Tech Support , Analyst / Analytics , Logistics / Transportation
Locality Address
State Gujarat
Country India
About Company
At Prahar Techsol Pvt Ltd, we are a team of passionate people who believe in the role that technology can play to make our everyday lives easier. With Chakachak, we want to redefine how people use local services and technology to provide them the best experience with our promise of convenience, quality and price.
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