Customer Service Executive Jobs Opening in Convatec India Pvt Ltd at Gurgaon-Others, Gurgaon
Job Description
Designation: Customer Service Executive
Payroll: Temporary ( On third-party payroll)
Responsibilities
- Resolving queries and explaining the product and services offered by the company.
- Contacting existing customers as well as prospective customers.
- Resolving queries and issues related to the products and services.
- To find fresh opportunities through inbound calls, outbound cold calls, or email
- Maintaining the database of the customers on a regular basis.
- Suggesting solutions based on customers’ needs and requirements.
- To route opportunities to the concerning department for further development and deal closure.
- To retain the customer in case of dissatisfaction with the products or services.
- To maintain service quality by following the standard norms of the company.
Qualification
- Bachelor’s degree in any stream.
- Work experience as a Telecaller, Telemarketer, or a similar role in the Sales Department.
- Professional certification in sales and marketing will be an advantage.
Number of Vacancies:5
Requirement -
- Good knowledge of relevant computer programs, like Microsoft excel, etc
- Great interpersonal skills.
- Good oral and written communication skills.
- Strong organizational skills.
- Ability to work in a team or individually as and when required.
- Ability to manage and handle multiple tasks.
- Outstanding problem-solving skills.
- Exceptional attention to detail.
- Hard-working individual.
- Good time management abilities.
- Strong decision-making skills.
- Ability to tolerate stress and pressure.
Job Particulars
Who can apply Freshers
Hiring Process Face to Face Interview, Telephonic Interview
Employment TypeFull Time
Job Id1509761
Job Category BSc/BCA/BBM , Tech Support
Locality Address Gurgaon-Others
State Haryana
Country India
About Company
Convatec India Pvt Ltd.
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