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Customer Service Executive Jobs Opening in DTECH IT and Outsourcing Private Limited at Ramanathapuram, Coimbatore

Customer Service Executive

DTECH IT and Outsourcing Private Limited
experience-icon 0 Years
salary-icon 15000 - 18000 Monthly
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Posted: 18 Oct 24

Job Description

  • Answering calls from customers appropriately and handling customer inquiries and complaints.
  • Researching required information using available resources.
  • Obtaining and evaluating all relevant data to handle complaints and inquiries.
  • Follow up calls and updating in the tracker and software
  • Other duties as assigned.
  • Handle customer inquiries promptly and efficiently
  • Provide accurate product information and assist customers in making purchasing decisions
  • Resolve customer complaints and ensure customer satisfaction
  • Maintain customer records and update information as necessary
  • Collaborate with other departments to escalate and resolve complex issues
  • Follow up with customers to ensure their concerns are addressed and resolved
  • Develop and maintain a comprehensive knowledge of company products and services
  • Stay up-to-date with industry trends and best practices in customer service

More information about this Customer Service Executive Job

Please go through the below FAQs to get all answers related to the given Customer Service Executive job

  1. What are the job requirements to apply for this Customer Service Executive job position?
    • Ans: A candidate must have a minimum of fresher as an Customer Service Executive

  2. What is the qualification for this job?
    • Ans: The candidate can be a Graduate from any of the following: BA, Other Graduate

  3. What are the salary requirements for this job?
    • Ans: The salary range is between 15000 and 18000 Monthly. The Salary will depend on the interview. This Customer Service Executive is a Full Time in Coimbatore.

  4. What is the hiring Process of this job?
    • Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.

  5. This Customer Service Executive is a work from home job?
    • Ans: No ,its not a Work from Home Job.

  6. How many job vacancies are opening for the Customer Service Executive position?
    • Ans: There are immediate 1 job openings for Customer Service Executive in our Organisation.

Job Particulars

Education BA, Other Graduate
Who can apply Freshers
Hiring Process Telephonic Interview
Employment TypeFull Time
Job Id2544074
Job Category Tech Support
Locality Address Ramanathapuram
Country India

About Company

The multi-vertical holding group with a diverse portfolio of investments in sectors including transport and logistics, facilities management, information technology, and trading of specialized oil and gas equipment supplies.
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