Customer Service Executive Jobs - Pune - Tata Communications - 10.0 to 12.0 years of experience - 24 January 2020
Customer Service Executive
Job Description
May lead important projects that require providing experienced project team members with instruction, guidance and advice in all aspects of the project to ensure delivery of quality outcomes. Provides a second level management to a group of one or more teams led by a supervisor/team leader which in turn could comprise a combination of professional, technical administrative staff. Identifies problems and significantly improves, changes or adapts existing methods and techniques. Focus is on implementation and control rather than policy and strategy development. Impact of decisions made is short-term in nature. Self-sufficient, capable of identifying key issues and priorities and focusing on these to deliver required results with minimal direction and supervision. Able to identify problems and significantly improve, change or adapt existing methods and techniques. Education: Engineering graduate (Telecom preferably) (CCNA certification preferred) Experience: 10 - 12 years