Customer Service Executive/ Representative. Jobs in Ahmedabad - Jyoti InfoSolution Pvt Ltd
Customer Service Executive/ Representative.
Jyoti InfoSolution Pvt Ltd
0 Years
12000 - 18000 Monthly
Certificate Course (ITI), Diploma, M Phil / Ph.D, B.Com, M.Com, MA, BBA/BBM, BCA, BEd, BSc, MCA, MEd, MSc, PG Diploma, 12th Pass (HSE), Vocational Training, BFA, BSW
Expired
Posted: 20 Jun 19
Job Description
- Our team is expanding and we’re currently looking for Candidates with outstanding English communication& ready to work in night shift.
- Any Process - International BPO Type ,Telemarketing ,Voice Process - International BPO Type
- Customer Service Executive/ Representative.
- Shifts: Part time & Full time (special evening shift for girls).
- Campaign: Auto Loan & Hot Transfer.
- (Candidates Experienced with both campaigns Will Have Extra benefits in term of salary and incentives).
- Accepting resumes of fresher/ experienced for Above profile. Candidates with rich experience of International call center would be an advantage.
- Salary: No Bars for right Candidate.
- Effectively manage large amounts of incoming calls
- Generate sales leads
- Identify and assess customers’ needs to achieve satisfaction
- Build sustainable relationships of trust through open and interactive communication
- Provide accurate, valid and complete information by using the right methods/tools
- Meet personal/team sales targets and call handling quotas
- Handle queries, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution
- Keep records of customer interactions, process customer accounts and file documents
- Follow communication procedures, guidelines and policies
- Take the extra mile to engage customers
Job Particulars
Education Certificate Course (ITI), Diploma, M Phil / Ph.D, B.Com, M.Com, MA, BBA/BBM, BCA, BEd, BSc, MCA, MEd, MSc, PG Diploma, 12th Pass (HSE), Vocational Training, BFA, BSW
Who can apply Freshers
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id639981
Job Category Diploma , Tech Support
Locality Address
State Gujarat
Country India
About Company
JYOTI INFOSOLUTION PVT LTD is a provider of lead generation, appointment setting business process outsourcing ('BPO') services. JYOTI INFOSOLUTION provides transcription and information management services to appointments, integrated appointment care facility networks,JYOTI INFOSOLUTION leverage leading internet technologies and credentialed lead generator to provide easier, more secure, accurate and cost-effective appointments.
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