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Customer Service Executive : Voice Jobs in Bangalore - HGS

Customer Service Executive Voice
HGS
Any Graduate, Any Non Graduate
0 to 1 Years
Customer Service Executive : Voice Jobs in Bangalore - HGS
Last Date 21 Oct 2019
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HGS - Job Details

Date of posting: 22 Aug 19
Customer Service Executive : Voice

Job Code : HGS/121

Location: Bangalore, Chennai, Durgapur, Guntur, Hyderabad, Indore, Mangalore, Mumbai, Mysore, Nagercoil, Pune, Raipur

Roles and Responsibilities:
  • Answers inquiries by clarifying desired information; researching, locating, and providing information through email/chat and some cases through outbound calling.
  • Determines requirements by working with customers.
  • Resolves problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems.
  • Fulfils requests by clarifying desired information; completing transactions; forwarding requests.

Education & Experience:
  • Under Graduates/Graduates.
  • Fresher 0-12 Months 

Desired Skills and Abilities:
  • Regional Language Communication Skill.
  • Basic Telephone Etiquettes.
  • MS Office
  • Typing Skills minimum 12 WPM with 60% accuracy & Basic System Navigation Skills.
  • Ability to write, read and speak English to suit business needs.
  • Decision Making, numerical ability & logical reasoning.
  • Customer Focus and Being Attentive.
  • Trouble shooting.
  • Ability to sell.

Job Summary

Job Type : Full Time
Job Category : 1 to 3 Yr Exp,Tech Support
Hiring Process : Face to Face Interview
Who can apply : Freshers and Experienced (0 to 1 Years )

About HGS

HGS is a global leader in business process management (BPM) and optimising customer experience. Having been in the business for more than four decades, our operations serve more than 900 of the world’s top brands in nine verticals spread across seven geographies.
A part of the multi-billion dollar conglomerate Hinduja Group, HGS is a global leader in business process management (BPM) and optimising the customer experience lifecycle. We are committed to our mission of enabling our clients to become more competitive every day. Our expertise lies in combining technology-powered services in automation, analytics, and digital with domain expertise focusing on Back-Office processing, Contact Centres and HRO solutions to deliver transformational impact to our clients.
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This posting is done directly & exclusively on Freshersworld.com. We do not entertain any unsolicited calls or enquiries from any consultants, other portals or TPOs. Notice: This recruitment is FREE. if the recruiter charges any fees, please write us info@freshersworld.com
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HGS recruiting Customer Service Executive Voice Experienced(0 to 1 Years) candidates candidates nearby Bangalore.HGS vacancies for Customer Service Executive Voice is recruited through Written-test, Face to Face Interview etc.
HGS Company recruits a lot of Experienced(0 to 1 Years) candidates candidates every year based on the skills International BPO. The candidates with Any Graduate, Any Non Graduate are selected to full fill the vacancies in Customer Service / Tech Support job field. The candidates nearby Bangalore can apply for Customer Service Executive Voice position in HGS. All candidates should have a degree or post-graduation in the required field based on the requirement mentioned. The jobs are available in Full Time basis. When it comes to the HGS recruitment, candidates are mostly chosen for the department of Customer Service / Tech Support . To learn more about the current jobs and other details, it is better to go through official site of HGS and Freshersworld. Find the latest jobs near you and near your home. So, that you don’t need to relocate. The Freshersworld is a leading employment portal that researches the official site of HGS and provides all the details about the current vacancies, the application process, selection process, interview test details, important dates and other information. Search and apply for the top job positions in HGS and near your city and get a secured career.