Customer Service Executive (Voice) Jobs in Delhi - DXC Technology India

Customer Service Executive Voice

DXC Technology India

0 to 3 Years

Not disclosed

Expired

Posted: 26 Feb 21

Job Description

Essential Job Functions * Responsible for Policy administration and related services of Life or P&C Insurance Policies * Performs routine, recurring processing and quality tasks in support of outsourced serv

Essential Job Functions

Responsible for Policy administration and related services of Life or P&C Insurance Policies

Performs routine, recurring processing and quality tasks in support of outsourced services within a specific industry and functional area. Adheres to process service level agreements.

Develops knowledge and skill in assigned work process (es) as well as general understanding of the client's business and objectives.

Understands and adheres to project and organization quality and compliance standards and any applicable laws and regulations.

Handles company confidential data according to policy and guidelines. Adheres to existing security policies and procedures.

Remains alert for critical situations regarding customer service issues and escalates to appropriate individuals

Basic Qualifications

Bachelor's degree in Commerce or equivalent combination of education and experience

Candidates must possess good communication skill Both verbal and written

Good analytical and problem solving skills

Open to work in evening and night shifts

PC literacy, basic knowledge of MS office and e-mail skills

Typing on keyboard with data entry speed of at least 25 WPM with good accuracy

Other Qualifications