Customer Service Jobs in Bangalore - Interview Cracker
Customer Service
Interview Cracker
0 Years 
Not disclosed 
Certificate Course (ITI), Diploma, M Phil / Ph.D, B.Com, M.Com, MA, BBA/BBM, BCA, BEd, BSc, MCA, MEd, MSc, PG Diploma, 12th Pass (HSE), Vocational Training, BFA, BSW 
Expired
Posted: 08 Jul 21
Job Description
About the internship
Job Description
Handle technical and non-technical queries and issues from customers and business partners in collaboration with internal stakeholders
Key Responsibilities
-Understand and resolve customer queries and issues(technical and non technical) in collaboration with internal stakeholders as per the defined SLAs(over mails and calls)
-Adhere to the defined SOPs and processes in dealing with customer queries and issues
-Provide relevant information on products and services to customers
-Maintain and update the relevant documentation relating to help desk activities
Functional Competence
-Good verbal and written communication skills
-Attention to detail
-Ability to continuously learn and adapt
-Working with teams
Contract length: 6 months
Job Types: Full-time, Contract
Handle technical and non-technical queries and issues from customers and business partners in collaboration with internal stakeholders
Key Responsibilities
-Understand and resolve customer queries and issues(technical and non technical) in collaboration with internal stakeholders as per the defined SLAs(over mails and calls)
-Adhere to the defined SOPs and processes in dealing with customer queries and issues
-Provide relevant information on products and services to customers
-Maintain and update the relevant documentation relating to help desk activities
Functional Competence
-Good verbal and written communication skills
-Attention to detail
-Ability to continuously learn and adapt
-Working with teams
Contract length: 6 months
Job Types: Full-time, Contract
Who can apply
Only those candidates can apply who:
1. are available for full time (in-office) internship
2. can start the internship between 4th Dec'20 and 8th Jan'21
3. are available for duration of 6 months
4. have relevant skills and interests
Number of openings
4
Job Particulars
Education Certificate Course (ITI), Diploma, M Phil / Ph.D, B.Com, M.Com, MA, BBA/BBM, BCA, BEd, BSc, MCA, MEd, MSc, PG Diploma, 12th Pass (HSE), Vocational Training, BFA, BSW
Who can apply Freshers
Hiring Process Face to Face Interview
Employment Type0
Job Id1248657
Job Category Diploma , Tech Support
Locality Address
State Karnataka
Country India
About Company
About Interview Cracker
Interview Cracker, a company founded by IIT alumni, we are preparing young aspirants to get ready for the new economy and start earning through internships or jobs, especially for the startup culture.
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