ad

Customer Service Jobs in Bangalore - Swedish ME Steel Private Limited

CW
Customer Service
Swedish ME Steel Private Limited
Any Graduate, Other Course
Swedish ME Steel Private Limited
Last Date 23 Feb 2021
This Job is Expired

Swedish ME Steel Private Limited - Job Details

Date of posting: 18 Jan 21
About the internship
Selected intern's day-to-day responsibilities include:

1. Serve as the first point of contact for all sales-related activities by responding to all phone and email inquiries in a timely and efficient manner
2. Follow up with generated sales leads
3. Attract potential customers by answering standard product and service questions
4. Prepare all sales-related documents including quotations, invoices, delivery notes, certificates
5. Resolve questions and service issues for customers via phone, email, and text
6. Maintain accurate records on all current and potential customers as well as a log of all communications
7. Maintain product inventory report monthly and preparation MIS report
8. Follow up and monitor payments, prepare statement of accounts for customers, coordinate with field sales on collection
9. Prepare product or service reports by collecting and analyzing customer information
10. Conduct feedback calls in a timely and professional manner to ascertain the customer's experience with Swedish ME Steel and the products offered
11. Identify and report customer concerns to the regional sales engineer for further action
12. Handle weekly planning session with field sales and logistics
13. Take on a variety of projects with fellow team members and complete them successfully
14. Resolve all inbound and outbound support requests per established guidelines
15. Conduct all business within the scope of Swedish ME Steel company policies & procedures
Skill(s) required
  • MS-Office
  • MS-Word
  • MS-PowerPoint
  • Email Marketing
  • MS-Excel
  • Learn these skills on Internshala Trainings
    Who can apply

    Only those candidates can apply who:

    1. are available for full time (in-office) internship

    2. can start the internship between 8th Jan'21 and 12th Feb'21

    3. are available for duration of 3 months

    4. are from Bangalore

    5. have relevant skills and interests

    * Women wanting to start/restart their career can also apply.

    Other requirements

    1. Ability to deliver great customer experiences in any situation

    2. Excellent communication and presentation skills

    3. Ability to multi-task, prioritize, and manage time effectively

    4. Show initiative and resourcefulness

    5. Ability to handle high tempo and perform quick problem solving

    6. Demonstrate ability to work independently and within a team

    7. Able to maintain composure and customer focus while solving issues

    8. Embody the very highest commitment to client service and care

    9. Strong phone contact handling skills and active listening

    10. Ability to learn on the job

    11. Stay friendly and helpful

    Perks
  • Certificate
  • Number of openings
    1

    Certificate: Will be provided at the end of the Internship

    Job Summary

    Job Type : Internship / Projects
    Job Category : Tech Support
    Hiring Process : Face to Face Interview
    Who can apply : Freshers

    About Swedish ME Steel Private Limited

    About Swedish ME Steel Private Limited
    Swedish ME Steel is a leading provider of special steel and complete maintenance solutions in the Middle East and Indian subcontinent with over 20 years of experience in the region.
    This Job is Expired
    This posting is done directly & exclusively on Freshersworld.com. We do not entertain any unsolicited calls or enquiries from any consultants, other portals or TPOs. Notice: This recruitment is FREE. if the recruiter charges any fees, please write us info@freshersworld.com
    Customer Service
    Any Graduate, Other Course
    Customer Service
    Any Graduate, Other Course
    Customer Service
    Any Graduate, Other Course

    People who view this job also look for jobs with following keywords

    Fully solved online mock placement papers with latest test pattern,count down timer,detail test analysis with answer and explanation is available at Power Placement Preparation:P3.
    Start your preparation now with P3 and increase your success probabiltiy.

    Need a Institute/Coaching Class?

    IT Courses / Govt Exam Preparation

    Higher Studies / Studies Abroad

    Post an enquiry and get instant responses from institutes and best Coaching Classes in your city

    Swedish ME Steel Private Limited recruiting Customer Service candidates nearby Bangalore.Swedish ME Steel Private Limited vacancies for Customer Service is recruited through Written-test, Face to Face Interview etc.
    Swedish ME Steel Private Limited Company recruits a lot of candidates every year based on the skills . The candidates with Any Graduate, Other Course are selected to full fill the vacancies in Customer Service / Tech Support job field. The candidates nearby Bangalore can apply for Customer Service position in Swedish ME Steel Private Limited. All candidates should have a degree or post-graduation in the required field based on the requirement mentioned. The jobs are available in Full Time basis. When it comes to the Swedish ME Steel Private Limited recruitment, candidates are mostly chosen for the department of Customer Service / Tech Support . To learn more about the current jobs and other details, it is better to go through official site of Swedish ME Steel Private Limited and Freshersworld. Find the latest jobs near you and near your home. So, that you don’t need to relocate. The Freshersworld is a leading employment portal that researches the official site of Swedish ME Steel Private Limited and provides all the details about the current vacancies, the application process, selection process, interview test details, important dates and other information. Search and apply for the top job positions in Swedish ME Steel Private Limited and near your city and get a secured career.