Customer Service Jobs in Bangalore - Swedish ME Steel Private Limited

Customer Service
Swedish ME Steel Private Limited
Any Graduate, Other Course
Swedish ME Steel Private Limited
Last Date 23 Feb 2021
This Job is Expired

Swedish ME Steel Private Limited - Job Details

Date of posting: 18 Jan 21
About the internship
Selected intern's day-to-day responsibilities include:

1. Serve as the first point of contact for all sales-related activities by responding to all phone and email inquiries in a timely and efficient manner
2. Follow up with generated sales leads
3. Attract potential customers by answering standard product and service questions
4. Prepare all sales-related documents including quotations, invoices, delivery notes, certificates
5. Resolve questions and service issues for customers via phone, email, and text
6. Maintain accurate records on all current and potential customers as well as a log of all communications
7. Maintain product inventory report monthly and preparation MIS report
8. Follow up and monitor payments, prepare statement of accounts for customers, coordinate with field sales on collection
9. Prepare product or service reports by collecting and analyzing customer information
10. Conduct feedback calls in a timely and professional manner to ascertain the customer's experience with Swedish ME Steel and the products offered
11. Identify and report customer concerns to the regional sales engineer for further action
12. Handle weekly planning session with field sales and logistics
13. Take on a variety of projects with fellow team members and complete them successfully
14. Resolve all inbound and outbound support requests per established guidelines
15. Conduct all business within the scope of Swedish ME Steel company policies & procedures
Skill(s) required
  • MS-Office
  • MS-Word
  • MS-PowerPoint
  • Email Marketing
  • MS-Excel
  • Learn these skills on Internshala Trainings
    Who can apply

    Only those candidates can apply who:

    1. are available for full time (in-office) internship

    2. can start the internship between 8th Jan'21 and 12th Feb'21

    3. are available for duration of 3 months

    4. are from Bangalore

    5. have relevant skills and interests

    * Women wanting to start/restart their career can also apply.

    Other requirements

    1. Ability to deliver great customer experiences in any situation

    2. Excellent communication and presentation skills

    3. Ability to multi-task, prioritize, and manage time effectively

    4. Show initiative and resourcefulness

    5. Ability to handle high tempo and perform quick problem solving

    6. Demonstrate ability to work independently and within a team

    7. Able to maintain composure and customer focus while solving issues

    8. Embody the very highest commitment to client service and care

    9. Strong phone contact handling skills and active listening

    10. Ability to learn on the job

    11. Stay friendly and helpful

  • Certificate
  • Number of openings

    Certificate: Will be provided at the end of the Internship

    Job Summary

    Job Type : Internship / Projects
    Job Category : Tech Support
    Hiring Process : Face to Face Interview
    Who can apply : Freshers

    About Swedish ME Steel Private Limited

    About Swedish ME Steel Private Limited
    Swedish ME Steel is a leading provider of special steel and complete maintenance solutions in the Middle East and Indian subcontinent with over 20 years of experience in the region.
    This Job is Expired
    This posting is done directly & exclusively on We do not entertain any unsolicited calls or enquiries from any consultants, other portals or TPOs. Notice: This recruitment is FREE. if the recruiter charges any fees, please write us
    Customer Service
    Any Graduate, Other Course
    Customer Service
    Any Graduate, Other Course
    Customer Service
    Any Graduate, Other Course

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